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Latitude by Genesys vs. Oracle Textura Payment Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Latitude by Genesys

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With a businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®, PureConnectTM…

    $75

    per month

    Oracle Textura Payment Management

    Score9.6 out of 10
    N/AA construction payment management application that helps general contractors, owners, and subcontractors simplify and automate the draw process. Reduces risk by securely managing lien waivers and compliance. Increases visibility to downstream payments to minimize the risk of disruption and ensure the entire supply chain is paid on time for work completed.N/A
    Pricing
    Latitude by GenesysOracle Textura Payment Management
    Editions & Modules
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Latitude by GenesysOracle Textura Payment Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.
    More Pricing Information
    Features
    Latitude by GenesysOracle Textura Payment Management
    Accounts Receivable
    Comparison of Accounts Receivable features of Latitude by Genesys and Oracle Textura Payment Management
    Feature
    Latitude by Genesys
    -
    Ratings
    Oracle Textura Payment Management
    9.8
    1 Ratings
    0% above category average
    Invoice Control00 Ratings10.01 Ratings
    Payment Tracking00 Ratings9.01 Ratings
    Automatic Reminders00 Ratings10.01 Ratings
    Payment Reconciliation00 Ratings10.01 Ratings
    Dispute Resolution00 Ratings10.01 Ratings
    User Ratings
    Latitude by GenesysOracle Textura Payment Management
    Likelihood to Recommend
    8.4
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Latitude by GenesysOracle Textura Payment Management
    Likelihood to Recommend
    Genesys
    As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
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    Oracle
    For a GC that wants to make things easier for both the themselves and all subs, this is absolutely the best solution out there. Some GCs still approve changes using purchase orders rather than change orders and allow invoicing to occur at any time during the month However, they should change their process to align with Oracle Textura Payment Management's draws. Without a draw process and confirmed invoice submission along with ACH payments, we have had invoices lost, payments lost, and time lost from having to track all of it. I can't think of a reason it would not be appropriate.
    Incentivized
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    Pros
    Genesys
    • Payments plans management
    • Account analysis reports
    • The system is user friendly
    Read full review
    Oracle
    • AIA Billing
    • ACH Payments
    • SOV Management
    • Communications
    • User Management
    • Compliance Holds
    Incentivized
    Read full review
    Cons
    Genesys
    • In the past, their support has been slow. This has improved dramatically.
    • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
    Read full review
    Oracle
    • Task Management needs a "Mark all as Read" or similar function. They pile up per job and are only able to be completed using certain links and processes.
    • Payment Notification emails should include payment details including amount(s), joint check info, and check numbers.
    • Projects should be able to be removed or archived by the subcontractor. We have jobs showing on our home page that are 3+ years since completion.
    • Retention billing is very confusing and should be communicated more clearly. There should also be a button that allows for all retention to be billed at once rather than having to type in the amount per line item.
    • Sub-Tiers should not be a menu to click through if there are no sub-tiers for a sub.
    Incentivized
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    Usability
    Genesys
    From our perspective, it would be good having a UGC tool integrated with the system.
    Read full review
    Oracle
    Although there are minor improvements to be made, Oracle Textura Payment Management is far and away the easiest payment solution out there for any invoicing procedure that requires monthly draws.
    Incentivized
    Read full review
    Support Rating
    Genesys
    They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
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    Oracle
    No answers on this topic
    Alternatives Considered
    Genesys
    Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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    Oracle
    Oracle Textura Payment Management is better and more refined than similar products. Procore has a ton of other useful features and GCPay is straightforward with a simple UI. Like most things in tech, it comes down to user base and Oracle Textura Payment Management has the most jobs of ours using it meaning it has the biggest positive impact on our business.
    Incentivized
    Read full review
    Return on Investment
    Genesys
    • It help us a lot to manage our day to day business.
    • It helps our users to produce invoices and handling payment plans in a very efficient way.
    Read full review
    Oracle
    • Oracle Textura Payment Management has dramatically improved our AR process (when the GC uses it). We wish that every job used it so we wouldn't have to deal with the dozens of builder-specific invoicing processes each month. Before Oracle Textura Payment Management, each builder had specific process we had to follow in order to get paid. After GCs started to use it, we have been able to consolidate multiple clients and jobs into a single easy-to-learn and easy-to-teach process that allows us to submit invoices easily and track when we are going to get paid.
    Incentivized
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    ScreenShots

    Latitude by Genesys Screenshots

    Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager