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LabVantage vs. Thermo Fisher Watson LIMS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LabVantage

    Score6 out of 10
    N/ALabVantage Solutions headquartered in New Jersey offers their flagship laboratory information management system (LIMS): LabVantage. The platform emphasizes flexibility, and supports research and development labs, quality control, biopharmaceutical, and other labs with operational support and workflow automation.N/A

    Thermo Fisher Watson LIMS

    Score5 out of 10
    N/AThermo Fisher Scientific offers Watson LIMS, a laboratory information management system designed to support bioanalytic studies and research.N/A
    Pricing
    LabVantageThermo Fisher Watson LIMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LabVantageThermo Fisher Watson LIMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    LabVantageThermo Fisher Watson LIMS
    Likelihood to Recommend
    3.5
    (3 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    User Testimonials
    LabVantageThermo Fisher Watson LIMS
    Likelihood to Recommend
    LabVantage Solutions
    Probably better suited for true lab users. It is less suited for managing data requests. Most departments in our organization have abandoned allowing customers to enter their own requests because it is too complex and cumbersome.
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    Thermo Fisher Scientific
    Globally, the system is not very well suited. Lack of appropriate interfaces for instrument detectors is a good example. Watson lims can maintain sample traceability correctly however, it is clearly not designed for high throughput sample analysis. Our laboratory global efficiency significantly decreased upon Watson Lims implementation. New ''Analytical samples'' functionality was now well designed and have a lot of limitations. The Software validation provided and executed by the vendor is weak and showed major execution error also with poor documentation practice. Very disappointing.
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    Pros
    LabVantage Solutions
    • Worked very closely with us on developing the Statement of Work and provided us with a very good roadmap
    • Programmers completed the changes and improvements on time.
    • The contact for issues that arise on a daily bases is able to work with our people in a very professional basis.
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    Thermo Fisher Scientific
    • The concept of Master assay and study assay is interesting.
    • The security management can not be considered as an innovation but works correctly.
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    Cons
    LabVantage Solutions
    • The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality
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    Thermo Fisher Scientific
    • Watson have a lot of things to improve. The software has a old user interface absolutely not up to the current software standard. The backend is even worst.
    • The software has a old user interface absolutely not up to the current software standard. The backend is even worst. The system crash regularly.
    • The licensing service do not works properly, half of the time we need to restart the licensing server to provide access to new users.
    • The process that needs to be used to allow samples analysis a result reporting is rigid and clearly not enough flexible.
    • Multiple excel macro were internally created to cover aspect not supported by the software.
    • Interface between Thermo Fisher Watson Lims and Thermo Fisher Q Exactive instrument do not works. Watson Lims cannot interface neither with current version of WinNonLin software. This is a major lack.
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    Support Rating
    LabVantage Solutions
    No answers on this topic
    Thermo Fisher Scientific
    Support is not reactive and is slow. Support has difficulty recognizing and admitting software bugs when reported by the client
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    Alternatives Considered
    LabVantage Solutions
    We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.
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    Thermo Fisher Scientific
    The only reason to have selected Watson lims software is for its (overestimated!) credibility in the industry.
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    Return on Investment
    LabVantage Solutions
    • The system has freed up chemists' time and effectively helped us to grow 12% per year over the past 3 years without adding a chemist FTE
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    Thermo Fisher Scientific
    • The only positive impact is for client facing. Watson lims is well known in the industry and the purchase of this software increase the credibility of our organization.
    • The ROI is a disaster. First: The cost of the software is significantly to high, the user licences cost also contribute in the ROI disaster. Second: The implementation of watson lims significantly decrease our laboratory efficiency.
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    ScreenShots