Koofr vs. Progress ShareFile

Koofr works as a kind of system for data filtering, which interconnects the company's clouds through different pages and services, which helps to be used in processes of information collection of any kind, and that is on different platforms so that accessing it is easy. Saving all kinds of information in the cloud of our preference is something simple to achieve if we use Koofr as the main backup software, since the platform allows us to run the largest possible number of backups depending on the plan. So, it is useful for the management of massive backups in several clouds. It adapts very well to the formats of mobile devices, which allows us to access our information stored in the clouds regardless of the site in which we are working, and lets us work in conjunction with file sharing platforms also from cell phones.

Progress ShareFile has been a great tool for sharing files. When you send to outside people they get an easy link to click on to download the needed files. On the sender side you get options to have the person do things logon to get the file, just enter a name and email address, or just click on the link and download. There are hooks to use other tools to scan for personal information like SSN or credit card numbers. Many of our users use email to send and store emails. They have found that clicking on a link to get a file adds a bit of complexity but many have learned how to adjust to the change.

Incentivized

• File drop landing page
• Secure vault storage
• General cloud-based storage

Incentivized

• I think that one of ShareFile's greatest strengths is its ease of use. With the outlook plug-in sharing large documents is so quick and easy.
• I also like the security and control that is provided for who can access the documents and tracking the changes within them. I think it does well at protecting information that leaves the company.
• I also think the website is well organized and easy to use. It was very easy for us to implement and train our employees on the proper use of the website and software.

Incentivized

• The connection and saving capacity that we will have from Koofr depends directly on the type of plan we choose to work with, and this can make it quite difficult to upload a certain amount of large or heavy formats to several clouds at once.
• Koofr's platform is not sufficiently adaptable to streaming services generally, and this makes it difficult to work with cloud copies of the streaming presentations we make on platforms like Twitch or YouTube, which limits our ability to view them in the future.
• If you work with many devices, the Koofr platform usually presents problems to synchronize them all, and displays the information in the cloud depending on the connection speed of each device involved, which causes that some do not have the same accessibility to the information as others.

• Users grow quickly (each client gets a separate account). Automated pruning would be nice.
• I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
• It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.

Incentivized

It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

Incentivized

Navigation using the UI is very easy and intuitive. I just wish the file-drop landing page was a bit more interactive by giving confirmation each time a file is uploaded. For example, saying "upload of <file name> successful", and giving better customisation options for the landing page so I can make it look more on-point for my brand.

Incentivized

Some of the clunkiness in the user interface and the processing of documents could be made more seamless. However, once you get over that learning curve, it's straightforward enough. The API for integrating external systems is well documented, and the support crew is great at getting you over the rough spots. There's nothing bad about their system, just a few things I thought could be more elegant.

The software has never been down when I needed to use it.

Incentivized

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

Incentivized

Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.

Incentivized

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Google Drive doesn't have the option to have a landing page to drop files to - you must either make a folder available to everyone, or to an individual. This is the primary use case where I've found Koofr is significantly better.

Incentivized

ShareFile offers more professional level services, and doesn't constantly "run out" of space, forcing you to upgrade to continue. When doing a cost comparison, the competitors may seem cheaper at first, but by the time you add on the features to make it comparable, the pricing is as much, if not more, than what we're paying for ShareFile. The access control level is better with ShareFile, so we chose to stay with them.

I am a one person office. I have no idea how this software would scale to a larger office.

Incentivized

• There have been no drawbacks when calculating the company's overall ROI. Because we have generally expanded our storage capacity with Koofr, we have been able to work better.
• The gains with Koofr have been varied, as they depend directly on the amount of work to be stored in the cloud, which seasonally turns out to be small.

• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

Incentivized