TrustRadius

KnownHost vs. Rackspace Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnownHost
Score 0.0 out of 10
N/A
KnownHost is a professional web hosting company. The company's technology and support includes features as premium bandwidths Internap, Level 3 and Savvis.
$3.47
per month
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
Pricing
KnownHostRackspace Email
Editions & Modules
Shared Web Hosting
$3.47
per month
Entry VPS
$5
per month
Managed WordPress Hosting
$5.98
per month
Reseller Hosting
$6.97
per month
Secured SSL Certificates
$30
per year
Basic VPS
$40
per month
Dedicated Servers
$158
per month
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
Offerings
Pricing Offerings
KnownHostRackspace Email
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
KnownHostRackspace Email
Small Businesses
Flywheel
Flywheel
Score 9.9 out of 10
Flywheel
Flywheel
Score 9.9 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.9 out of 10
WP Engine
WP Engine
Score 8.9 out of 10
Enterprises
Pantheon
Pantheon
Score 8.6 out of 10
Pantheon
Pantheon
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KnownHostRackspace Email
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
KnownHostRackspace Email
Likelihood to Recommend
No answers on this topic
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
Stephen Adams | TrustRadius Reviewer
Stephen Adams
Senior CRM & Technology Manager
Read full review
Pros
No answers on this topic
  • Excellent customer service - Their support teams respond quickly.
  • Simplified migration services, limiting downtime.
  • Fantastic communication - They keep you appraised to any situations that may arise, whether it's day-to-day business or a change in service.
Stephen Adams | TrustRadius Reviewer
Stephen Adams
Senior CRM & Technology Manager
Read full review
Cons
No answers on this topic
  • No real big issues with Rackspace itself. Some issues can occur with mail clients, but Rackspace support is helpful to sort them out.
Verified User
Anonymous
Read full review
Support Rating
No answers on this topic
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Stephen Adams | TrustRadius Reviewer
Stephen Adams
Senior CRM & Technology Manager
Read full review
Return on Investment
No answers on this topic
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
Verified User
Anonymous
Read full review
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