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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score9.1 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $0.75

    per month (billed annually) per seat

    InsightIDR

    Score9.4 out of 10
    N/AIn addition to their incident response service, Rapid7 offers InsightIDR, a combined XDR and SIEM that provides user behavior and threat analytics.

    $5.89

    per month per asset

    Pricing
    KnowBe4 PhishER/PhishER PlusInsightIDR
    Editions & Modules
    3001-5000 Monthly Pricing Per Seat
    $0.75
    per month (billed annually) per seat
    2001-3000 Monthly Pricing Per Seat
    $0.85
    per month (billed annually) per seat
    1001-2000 Monthly Pricing Per Seat
    $1.00
    per month (billed annually) per seat
    501-1000 Monthly Pricing Per Seat
    $1.15
    per month (billed annually) per seat
    101-500 Monthly Pricing Per Seat
    $1.50
    per month (billed annually) per seat
    InsightIDR Advanced
    $5.89
    per month per asset
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER PlusInsightIDR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*500 asset minimum. Billed annually. All amounts are shown in U.S. dollars. International prices vary.
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER PlusInsightIDR
    Considered Both Products
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    see previous response. KnowBe4 is better than Agari in most areas, but less mature than Proofpoint
    Incentivized
    Rapid7
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    103 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    103 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    103 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    94 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    94 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    KnowBe4 PhishER/PhishER PlusInsightIDR
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus and Rapid7 InsightIDR
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.6
    94 Ratings
    2% below category average
    Rapid7 InsightIDR
    -
    Ratings
    Company-wide Incident Reporting8.876 Ratings00 Ratings
    Integration with Other Security Systems8.572 Ratings00 Ratings
    Centralized Dashboard8.793 Ratings00 Ratings
    Machine Learning to Prevent Incidents8.679 Ratings00 Ratings
    Live Response for Rapid Remediation8.680 Ratings00 Ratings
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    KnowBe4 PhishER/PhishER PlusInsightIDR
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    Microsoft Defender XDR
    Score8.9 out of 10
    Enterprises
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    Kaspersky EDR Optimum
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KnowBe4 PhishER/PhishER PlusInsightIDR
    Likelihood to Recommend
    8.8
    (99 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    8.3
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER PlusInsightIDR
    Likelihood to Recommend
    KnowBe4
    PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
    Incentivized
    Read full review
    Rapid7
    It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
    Incentivized
    Read full review
    Pros
    KnowBe4
    • One platform that integrates reported emails and using PhishFlip to educated staff.
    • Automation to remove malicious emails from mailboxes.
    • Instantly report back to users if an email is safe or malicious.
    • Easily review vital technical information to help you make a decision if an email is a threat.
    • Allow comments to be left from staff and IT.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
    • It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
    • It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
    Incentivized
    Read full review
    Cons
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Rapid7
    • Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
    • System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
    • From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Usability
    KnowBe4
    I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Support Rating
    KnowBe4
    Responses to questions were answered quickly and accurately.
    Read full review
    Rapid7
    No answers on this topic
    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Alternatives Considered
    KnowBe4
    Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
    Incentivized
    Read full review
    Rapid7
    The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
    Incentivized
    Read full review
    Return on Investment
    KnowBe4
    • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
    • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
    • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
    • In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
    • With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.