PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Operations Specialist in Information Technology at Quality Dining, Inc. (Food & Beverages, 51-200 employees)
Chose KnowBe4 PhishER/PhishER Plus
Email customization looks like a carbon copy. Layout is more convoluted. We would have to purchase three separate elements to achieve what we get with KnowBe4 PhishER/PhishER Plus at double/triple the cost. The KnowBe4 PhishER/PhishER Plus product lineup is better, more …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Technology & Commissions Specialist in Information Technology at Premier Group Insurance (Insurance, 11-50 employees)
Chose KnowBe4 PhishER/PhishER Plus
Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
None of the other security awareness applications we used or considered offered a similar product to PhishER or their overall security awareness application was so subpar that we didn't even consider if they had an option similar to PhishER.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER/PhishER Plus had a better user interface and a greater option for growth
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
We decided on KnowBe4 PhishER to make our response process smoother and cut down on the time and effort needed to handle threats. We wanted to reduce manual work and focus our team on real threats. PhishER’s fast analysis and response were key in our decision. Overall, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
Our organization has always solely trusted KnowBe4. Recommended by our outside IT vendor- they continuously do random research on other similar products and time and time again, find KnowBe4 to be the best out there for value and product
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Network and Security Systems Engineer in Information Technology at Dukal, LLC (Medical Device, 51-200 employees)
Chose KnowBe4 PhishER/PhishER Plus
Arctic Wolf also offers a similar product to PhishER using their Phish Tell engine. However, it was severely lacking in terms of workflow automation. Switching to Arctic Wolf's email reporting and response product would have increased the number of manual hours spent on email …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
Microsoft's backed in email reporting tool is good but the time to resolution varies for all messages. It claims that it will help train filters to better classify messages into the tenant, but we have not seen much of that.
Barracuda offered a similar product to PhishER but …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
Some other providers offer similar training but have found Phisher tends to be where we get the most value compared to other products
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
We researched several, however, KnowBe4 was our first choice and we've been with them since the beginning of our time with these types of products.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
Abnormal is on an entirely nother level both in cost and functionality. Costs is 25x but is borderline magic. Barracuda was finicky and cost more. Defender for email we already had but falls short in a lot of areas, especially with the reporting piece.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
We use the two tools in parallel to ensure that we can effectively manage and report on Phishing and further enhance our training campaigns.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Computer Technician in Information Technology at LCSD (Education Management, 1001-5000 employees)
Chose KnowBe4 PhishER/PhishER Plus
PhishER is an add-on to the email client which makes it easy to setup and readily available to use for all staff. Other products require much more indepth setup and can be confusing for untrained staff. PhishER is easy to use for all staff and this encourages staff to use it …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
I think that KnowBe4 PhishER/PhishER Plus is better than Huntress by precisely telling you in real time what your other defenses are missing.
Encourage targeted, just-in-time training against actual threats. Provides evidence and data to demonstrate a true risk reduction.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
We view KnowBe4 PhishER as another piece to the security puzzle. It works well alongside the other security applications and services in use at our organization.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER requires less hands-on involvement from our small (but mighty) IT team. Threats are alleviated quickly without our team having to drop something important that they are working on to respond to a phishing email.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
