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KnowBe4 PhishER/PhishER Plus vs. Proofpoint Threat Response Auto-Pull

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score9.2 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $0.75

    per month (billed annually) per seat

    Proofpoint Threat Response Auto-Pull

    Score8 out of 10
    N/AProofpoint Threat Response Auto-Pull (TRAP) enables messaging and security administrators to automatically retract threats delivered to employee inboxes and emails that turn malicious after delivery to quarantine. It is also a powerful solution to retract messages sent in error as well as inappropriate, malicious, or emails containing compliance violations and also follows forwarded mail and distribution lists and creates an audit-able activity trail. With Proofpoint Threat Response…N/A
    Pricing
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Editions & Modules
    3001-5000 Monthly Pricing Per Seat
    $0.75
    per month (billed annually) per seat
    2001-3000 Monthly Pricing Per Seat
    $0.85
    per month (billed annually) per seat
    1001-2000 Monthly Pricing Per Seat
    $1.00
    per month (billed annually) per seat
    501-1000 Monthly Pricing Per Seat
    $1.15
    per month (billed annually) per seat
    101-500 Monthly Pricing Per Seat
    $1.50
    per month (billed annually) per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Considered Both Products
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    We were already using KnowBe4 for Security Awareness Training and its deep integration with the KnowBe4 suite of products made it the best choice and also very affordable compared to other solutions.
    Incentivized
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    103 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    103 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    103 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    94 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    94 Answers
    No answers on this topic
    Features
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus and Proofpoint Threat Response Auto-Pull
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.7
    94 Ratings
    1% below category average
    Proofpoint Threat Response Auto-Pull
    8.4
    3 Ratings
    4% below category average
    Company-wide Incident Reporting8.776 Ratings00 Ratings
    Integration with Other Security Systems8.572 Ratings9.03 Ratings
    Centralized Dashboard8.793 Ratings6.03 Ratings
    Machine Learning to Prevent Incidents8.779 Ratings9.01 Ratings
    Live Response for Rapid Remediation8.680 Ratings10.03 Ratings
    Attack Chain Visualization00 Ratings8.02 Ratings
    User Ratings
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Likelihood to Recommend
    8.8
    (99 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    8.3
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (14 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.2
    (4 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Likelihood to Recommend
    KnowBe4
    PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
    Incentivized
    Read full review
    Proofpoint
    If your email admins spend time manually pulling malicious emails, this tool will save them countless hours of work and will do it for them 24 x 7. So if a user receives a malicious email after-hours, TRAP will auto pull it from the affected user's mailbox and potentially save you from an IT disaster.
    Incentivized
    Read full review
    Pros
    KnowBe4
    • One platform that integrates reported emails and using PhishFlip to educated staff.
    • Automation to remove malicious emails from mailboxes.
    • Instantly report back to users if an email is safe or malicious.
    • Easily review vital technical information to help you make a decision if an email is a threat.
    • Allow comments to be left from staff and IT.
    Incentivized
    Read full review
    Proofpoint
    • Auto pull works great, even with our hybrid situation with 2 on premise exchange organizations.
    • Reporting is good, nice graphs of all the actions.
    Incentivized
    Read full review
    Cons
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Proofpoint
    • Learning curve is steep.
    • Interface can be clunky.
    • Some interface items seem counter-intuitive.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Usability
    KnowBe4
    I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
    Incentivized
    Read full review
    Proofpoint
    It's easy to use and requires very little administrator hands on.
    Incentivized
    Read full review
    Support Rating
    KnowBe4
    Responses to questions were answered quickly and accurately.
    Read full review
    Proofpoint
    They are quick to respond and have talented support personnel.
    Incentivized
    Read full review
    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Alternatives Considered
    KnowBe4
    Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
    Incentivized
    Read full review
    Proofpoint
    I have never evaluated TRAP against another product.
    Incentivized
    Read full review
    Return on Investment
    KnowBe4
    • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
    • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
    • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
    Incentivized
    Read full review
    Proofpoint
    • Chances of phishing attacks has decreased.
    • Your employees don't have to do anything, so no impact on productivity.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.