KnowBe4 PhishER/PhishER Plus vs. Mimecast Integrated Cloud Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnowBe4 PhishER/PhishER Plus
Score 9.2 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.75
per month (billed annually) per seat
Mimecast Integrated Cloud Email Security
Score 9.3 out of 10
N/A
Mimecast's Cloud Integrated Email Security solution protects Microsoft 365 email and is used to block sophisticated email-based threats. Mimecast combines detection capabilities with instantaneous deployment, administration, and optimized M365 protections. It is purpose-built to augment Microsoft Defender and comes with pre-configured settings ready out-of-the-box.N/A
Pricing
KnowBe4 PhishER/PhishER PlusMimecast Integrated Cloud Email Security
Editions & Modules
3001-5000 Monthly Pricing Per Seat
$0.75
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.85
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$1.00
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$1.15
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$1.50
per month (billed annually) per seat
No answers on this topic
Offerings
Pricing Offerings
KnowBe4 PhishER/PhishER PlusMimecast Integrated Cloud Email Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KnowBe4 PhishER/PhishER PlusMimecast Integrated Cloud Email Security
Features
KnowBe4 PhishER/PhishER PlusMimecast Integrated Cloud Email Security
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
8.7
Ratings
1% below category average
Mimecast Integrated Cloud Email Security
-
Ratings
Company-wide Incident Reporting8.70 Ratings00 Ratings
Integration with Other Security Systems8.50 Ratings00 Ratings
Centralized Dashboard8.70 Ratings00 Ratings
Machine Learning to Prevent Incidents8.80 Ratings00 Ratings
Live Response for Rapid Remediation8.70 Ratings00 Ratings
User Ratings
KnowBe4 PhishER/PhishER PlusMimecast Integrated Cloud Email Security
Likelihood to Recommend
8.8
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
8.4
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
7.3
(0 ratings)
-
(0 ratings)
Ease of integration
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
KnowBe4 PhishER/PhishER PlusMimecast Integrated Cloud Email Security
Likelihood to Recommend
PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
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Implementation is fast and easy. It takes care of a large number of email security needs, with an established knowledgeable support team any problem or issue can be resolved promptly. As a cloud native solution the portal is easy to use and intuitive. Email archive is a great established product that is well designed and means IT have access to historical data quickly, the search feature is great. We find that there are a number of email security products like outbound DLP and signature management tools that would be great additions to Mimecast, but their offerings are weak. Missed opportunity.
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Pros
  • Well structured KMSAT, PAB is a great addition.
  • Good Training Library, ability to customize templates
  • Phish/ER opens a windows to types & volume of suspect emails and allows admins to act upon.
  • "Rooms" in Phish/ER, to me, is considered my entry point to start my admin duties.
  • PAB and Phish/ER work very well together.
  • KnowBe4 Learner App is a great addition.
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  • Stop inbound malicious emails
  • protect end users from clicking on infected links in emails
  • Provide interactive end user training to improve cyber security awareness
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Cons
  • Issues with Global Blocklist
  • Email Template Modification - Simplification
  • Target Specific Users vs. Groups
  • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
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  • Recent changes to the dashboard have meant you cannot see the portal in tab views, making use a little slow
  • Outbound DLP rules are static and not as impressive as competitors on the market
  • Reporting is extremely basic and limited top 20 results
  • Email Signatures is impossible to use and a missed opportunity
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Likelihood to Renew
When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
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No answers on this topic
Usability
I think that the system is well designed and makes it easy to fine phishing emails that have been reported. It also has a simple user interface that allows you to review and address threat emails also providing an automated component that allows for automated threat mitigation and customized feedback responses to users
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No answers on this topic
Support Rating
Responses to questions were answered quickly and accurately.
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No answers on this topic
Implementation Rating
It was very simple to implement - with just a few settings needed to connect it to our O365 environment
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No answers on this topic
Alternatives Considered
We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
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Overall they are very similar products, but what elevated Mimecast Integrated Cloud email Security over Proofpoint was the people. The staff, from the prompt and knowledgeable support staff, very helpful customer success managers and always available account managers. Technology is only ever as good as the people using or supporting it, and the staff at Mimecast really give great support and assistance in getting the full value from the product stack.
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Return on Investment
  • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
  • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
  • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
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  • Improved security protection on emails
  • Prevents email attacks with advanced email security
  • Creates a cyber aware workforce with url rewrite and cyber training videos
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ScreenShots

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.