KnowBe4 PhishER/PhishER Plus vs. ThreatDown, powered by Malwarebytes

PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.

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I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• One platform that integrates reported emails and using PhishFlip to educated staff.
• Automation to remove malicious emails from mailboxes.
• Instantly report back to users if an email is safe or malicious.
• Easily review vital technical information to help you make a decision if an email is a threat.
• Allow comments to be left from staff and IT.

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• Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
• Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
• Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Issues with Global Blocklist
• Email Template Modification - Simplification
• Target Specific Users vs. Groups
• PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• poor customer service
• dashboard says product is working EVEN THOUGH IT WAS NOT!
• slow response to concerns that should be easy to remedy
• creates baggage which caused certain computers and the network to run more slowly
• caused 3 computers on our network top have windows errors and network issues

When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When I first used the tool in my home systems MANY years ago, I wished for a Business version. I was once at a focus group for a major antivirus company, and one attendee’s feedback to “what could we do better?” was “buy out MalwareBytes and add it to your tool”. I’ve used the Business version since it first became available, and have continued to be a dedicated user through the many iterations and improvements

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It simply works. It doesn't require the hand-holding and monitoring that some other solutions do. It's simple to deploy and maintain, and adding custom content such as Exceptions require minimal effort. I’ve had to add a few exceptions for internal-use, in-house-developed tools, but it’s quite simple to do so within the online interface

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Responses to questions were answered quickly and accurately.

As I mentioned, we have only email support. Their phone support was very expensive. If we ever have any issues, we have to email them and wait for their response. In most cases, I have figured out the issue on my own. The software is very stable so we haven't used their support much.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It was very simple to implement - with just a few settings needed to connect it to our O365 environment

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I first implemented this more than 10 years ago, when it required an in-site setup with SQL Server (or SQL Express), and even that was pretty easy. With the move to centralized web management some treats ago, it’s become even easier to deploy

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.

• Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
• KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
• KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
• The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info