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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infosec IQ

    Score7.6 out of 10
    N/AInfosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture. The platform can be customized and personalized to match an organization’s…N/A

    KnowBe4 PhishER/PhishER Plus

    Score9.2 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $0.75

    per month (billed annually) per seat

    Pricing
    Infosec IQKnowBe4 PhishER/PhishER Plus
    Editions & Modules
    No answers on this topic
    3001-5000 Monthly Pricing Per Seat
    $0.75
    per month (billed annually) per seat
    2001-3000 Monthly Pricing Per Seat
    $0.85
    per month (billed annually) per seat
    1001-2000 Monthly Pricing Per Seat
    $1.00
    per month (billed annually) per seat
    501-1000 Monthly Pricing Per Seat
    $1.15
    per month (billed annually) per seat
    101-500 Monthly Pricing Per Seat
    $1.50
    per month (billed annually) per seat
    Offerings
    Pricing Offerings
    Infosec IQKnowBe4 PhishER/PhishER Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Infosec IQKnowBe4 PhishER/PhishER Plus
    Considered Both Products
    Infosec
    Chose Infosec IQ
    When evaluating potential solutions for their effectiveness and return on investment (ROI), several factors stood out in our decision to choose Infosec IQ: Single Sign-On (SSO) Integration, excellent Support and Customer Service: and scalability/flexibility:
    Incentivized
    Chose Infosec IQ
    Infosec was more user friendly, better support and better cost.
    Incentivized
    Chose Infosec IQ
    InfoSecIQ was selected and deployed by my colleagues before joining the team so I am not confident in answering this question. However, based on my experience while dealing with Infosec IQ, It provides good training materials with animation and good phishing campaigns. …
    Incentivized
    Chose Infosec IQ
    Infosec IQ has better, more realistic simulated phishing emails. The training modules are similar, no clear winner there. I like the post-click landing pages from KnowBe4 better.
    Incentivized
    Chose Infosec IQ
    KnowBe4 required us to dismantle our security (SPF and DKIM) before we could use it.
    Incentivized
    Chose Infosec IQ
    Running very close, but simplicity and ease of use along with pricing won over the competition.
    Incentivized
    Chose Infosec IQ
    Infosec IQ was just better and easier to use. KnowBe4 was our go-to for a long time, but it just doesn't compare. Sophos is good but doesn't provide the same level of complexity or the number of services.
    Incentivized
    Chose Infosec IQ
    I have used KnowBe4 in the past, and while I did not see a clear cut example of PhishER having a comparison, the ability to schedule tests was fantastic. It was far easier to schedule the number of emails a user was to receive and the time frame of the test. KnowBe4 does not …
    Incentivized
    Chose Infosec IQ
    It is ok but can't be used as a general platform - it is actually better in that it is more specific.
    Incentivized
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    I have previously used Infosec IQ and Mimecast for similar purposes. Infosec IQ allowed my users to report messages, but the interface was clumsy and there weren't any features to allow me to quarantine or block message from within that dashboard. Mimecast was similar, but the …
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    We certainly have better visibility/reporting and automations with KnowBe4 compared to Infosec IQ.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    one word, automation!
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    141 Answers
    96%
    Would buy again
    103 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    130 Answers
    99%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    139 Answers
    96%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    97 Answers
    96%
    Lived up to sales and marketing promises
    94 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    116 Answers
    94%
    Implementation went as expected
    94 Answers
    Features
    Infosec IQKnowBe4 PhishER/PhishER Plus
    Security
    Comparison of Security features of Infosec IQ and KnowBe4 PhishER/PhishER Plus
    Feature
    Infosec IQ
    8.3
    49 Ratings
    3% below category average
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Single sign-on capability8.542 Ratings00 Ratings
    Role-based user permissions8.248 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Infosec IQ and KnowBe4 PhishER/PhishER Plus
    Feature
    Infosec IQ
    8.4
    58 Ratings
    1% below category average
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Training Content Library8.557 Ratings00 Ratings
    Multilingual Training Content8.437 Ratings00 Ratings
    Training Gamification8.550 Ratings00 Ratings
    Industry-Specific Security Training9.151 Ratings00 Ratings
    Individualized Security Training Plans8.251 Ratings00 Ratings
    Phishing Simulations7.557 Ratings00 Ratings
    Security Reporting8.855 Ratings00 Ratings
    Integration with Security Tech Stack7.84 Ratings00 Ratings
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Infosec IQ and KnowBe4 PhishER/PhishER Plus
    Feature
    Infosec IQ
    -
    Ratings
    KnowBe4 PhishER/PhishER Plus
    8.7
    94 Ratings
    1% below category average
    Company-wide Incident Reporting00 Ratings8.776 Ratings
    Integration with Other Security Systems00 Ratings8.572 Ratings
    Centralized Dashboard00 Ratings8.793 Ratings
    Machine Learning to Prevent Incidents00 Ratings8.779 Ratings
    Live Response for Rapid Remediation00 Ratings8.680 Ratings
    Best Alternatives
    Infosec IQKnowBe4 PhishER/PhishER Plus
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Hoxhunt
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infosec IQKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    7.8
    (142 ratings)
    8.8
    (99 ratings)
    Likelihood to Renew
    8.2
    (8 ratings)
    8.3
    (6 ratings)
    Usability
    8.2
    (26 ratings)
    8.0
    (14 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (27 ratings)
    8.2
    (4 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (4 ratings)
    9.1
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    7.3
    (7 ratings)
    Contract Terms and Pricing Model
    8.0
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    8.2
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Infosec IQKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    Infosec
    Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.
    Incentivized
    Read full review
    KnowBe4
    PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
    Incentivized
    Read full review
    Pros
    Infosec
    • The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
    • The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
    • Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.
    Read full review
    KnowBe4
    • One platform that integrates reported emails and using PhishFlip to educated staff.
    • Automation to remove malicious emails from mailboxes.
    • Instantly report back to users if an email is safe or malicious.
    • Easily review vital technical information to help you make a decision if an email is a threat.
    • Allow comments to be left from staff and IT.
    Incentivized
    Read full review
    Cons
    Infosec
    • Phishing simulation sending configurations can be complex and cumbersome.
    • Reports and report options could be better. More canned reports and better data sorting & filtering.
    • Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.
    Incentivized
    Read full review
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    Infosec
    So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
    Incentivized
    Read full review
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Usability
    Infosec
    They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.
    Incentivized
    Read full review
    KnowBe4
    I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
    Incentivized
    Read full review
    Reliability and Availability
    Infosec
    I’ve never experienced an outage
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Performance
    Infosec
    InfoSec system has been up 100% since we started. never had a latency issue
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Support Rating
    Infosec
    We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
    Incentivized
    Read full review
    KnowBe4
    Responses to questions were answered quickly and accurately.
    Read full review
    In-Person Training
    Infosec
    Efficient and effective. Responsive
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Online Training
    Infosec
    preparing a presentation and a step by step was really easy
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Implementation Rating
    Infosec
    It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.
    Incentivized
    Read full review
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Alternatives Considered
    Infosec
    Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
    Incentivized
    Read full review
    KnowBe4
    Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Infosec
    Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Scalability
    Infosec
    It’s designed for small and large companies
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Professional Services
    Infosec
    They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Return on Investment
    Infosec
    • When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
    • Allowing our larger clients to access and administrate themselves cuts down on requests.
    • The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'
    Incentivized
    Read full review
    KnowBe4
    • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
    • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
    • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
    Incentivized
    Read full review
    ScreenShots

    Infosec IQ Screenshots

    Screenshot of DashboardScreenshot of Content LibraryScreenshot of Phishing IndicatorsScreenshot of Learner Experience and Grades

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.