Klippa vs. Laserfiche

Klippa does well with invoices without graphics and logos. If you can convince your suppliers to remove their branding and submit plain company names it will perform better. One issue that I could not overcome was when a supplier used "SO" (for Sales Order) as the prefix for an invoice. Every time the OCR ran it deciphered this as "S0" S-Zero. I wouldn't downgrade my rating based on that though. My one significant disappointment was I was led to believe that they would tailor the template for us. There was some minor work around our local tax rules but when it got to specific coding for our purchase order numbers the work ceased. To be fair, I may have misunderstood the scope of what changing these templates was included in the agreement. Either way, we could work around it so it wasn't a major flaw.

Incentivized

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.

Incentivized

• Identifies invoice numbers.
• Extracts text from any angle - 45 degrees and upside down.
• Extracts line items from a printed invoice.

Incentivized

• It's very good at giving a wide range of options for importing and exporting data, the Windows Client software alone can pull files from a windows folder, has a software printer to print documents into Laserfiche instead of to paper, has Office integration, the ability to pull photos from cameras, and has a scanner component.
• Laserfiche Workflow is an automation tool that is very flexible and powerful, and allows a wide range of options for automating document flows and procedures.
• Laserfiche is very good at communicating with other systems, though some systems, like big iron minicomputers, take some extra work and effort. Setting up integrations with SQL server databases are as simple as any complex IT procedure can get.

Incentivized

• More flexibility in tailoring the templates to suit individual customers.
• Better documentation around the API; as I recall it was hard to find.
• Commercial follow up. No one has contacted me since my initial purchase.

Incentivized

• The could have better options for read only users, the minimum option for read only users is 200.
• More competitive material of why Laserfiche is better than the other products out there.
• They could use a more robust capture engine that could be used for unstructured documents.

Incentivized

We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.

Incentivized

It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.

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I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.

Incentivized

Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.

Incentivized

I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.

Incentivized

Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.

Incentivized

Klippa is optimised for invoices. Wins hands down.

Incentivized

Laserfiche is a much more focused product that simply and accurately fills our need for routine reporting and record keeping. By taking time to work on the design of the form you can anticipate the user's needs and possible areas where further explanation may be required. By prefilling the most likely/desired report responses you can greatly reduce the amount of time a user spends completing each report.

Incentivized

• To early to tell, our app has been delayed due to other COVID related activities.

Incentivized

• The centralized repository of digitized documents allows users from different departments to collaborate and use the same documents, effortlessly and seamlessly. This has been a tremendous value to organizational efficiency and accuracy.
• Business Process Automation has increased the capacity of a fixed workforce. By reducing the workload of individuals on repetitive tasks, it allows them to work on higher-value tasks.
• Business Process Automation increases accuracy as well by defining a clear process with forms, emails, and document routing on each step. This leads to greater worker productivity.

Incentivized