Kintone vs. Wingmate Simple CRM

Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.

Incentivized

Despite being a professional software, there is the possibility of using it also at an educational level (demo version). The ability of Wingmate to access it also on the mobile platform allows interaction among students and the teaching staff 24 hours a day. Thanks to its ease of use, it can also be used during teaching lessons and short-term simulations.

Incentivized

• Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
• Ease of use. The interface is intuitive.
• Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.

Incentivized

• The perfect customer mapping and lead management makes the tool powerful.
• The simple CRM solutions with robust discussion formulas.
• Finally, Wingmate has the contact managing power, very proficient.

Incentivized

• I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
• It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
• If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
• I think there is more potential to make more customized data graphs.

Incentivized

• The interface is not complicated to use but there is potential to improve it and make it more friendly.
• Wingmate does not give the possibility to edit product photos.
• Wingmate does not give the possibility to export the information entered to the CRM.

Incentivized

I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects

Incentivized

Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.

Incentivized

It doesn't have too many features anyway. But those it has [been] very easy to use.

Incentivized

Never had an issue with this.

Incentivized

No issues.

Incentivized

The support from Kintone has been excellent. On numerous occasions, customer service representatives have proactively reached out to us to see if we needed help with anything. They also scheduled Zoom calls one month after we went live to go over any questions we had. Additionally, they assigned a local account representative to check in on us periodically to provide any necessary help.

Incentivized

Wingmate has all forms of support, from the online solution, where there is the chat option, very responsive, and no lining or wait time. Also, the deployment team is very accessible and concerned regarding the nature of the application and the assistance they require. Finally, Wingmate releases constant updates, and the team offers the guide on any change made.

Incentivized

Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.

Incentivized

Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.

Incentivized

Wingmate has realtime communications, which is an outstanding way that foster engagement and support CRM. Further, Wingmate has genuine contact list managing power, very stable, and makes direct communications. The demands that business have regarding the customer mapping and journey modelling have been attained by Wingmate.Finally, all the analytical demands have permanent solution from Wingmate.

Incentivized

I could see this work for all departments if implemented correctly.

Incentivized

• It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
• It allows a few of our employees to work remotely, which was essentially impossible prior.
• We can see raw data for success/failure rates, which we actively use in our employee review process.

Incentivized

• Very cheap!
• You wouldn't need to spend much time using the app, meaning you can allocate your time to other activities
• Easy to learn and use, meaning we can offer support easily

Incentivized