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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kintone

    Score7.4 out of 10
    N/AKintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…

    $24

    per month per user

    Smartsheet

    Score8.4 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    KintoneSmartsheet
    Editions & Modules
    Professional Subscription
    $24
    per month per user
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    KintoneSmartsheet
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll subscriptions have a minimum requirement of 5 users.A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    KintoneSmartsheet
    Considered Both Products
    Kintone
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    46 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    44 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    43 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    38 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    40 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    KintoneSmartsheet
    Low-Code Development
    Comparison of Low-Code Development features of Kintone and Smartsheet
    Feature
    Kintone
    9.4
    43 Ratings
    11% above category average
    Smartsheet
    -
    Ratings
    Platform Security9.534 Ratings00 Ratings
    Platform User Management9.640 Ratings00 Ratings
    Reusability9.538 Ratings00 Ratings
    Platform Scalability9.640 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Kintone and Smartsheet
    Feature
    Kintone
    -
    Ratings
    Smartsheet
    9.0
    125 Ratings
    16% above category average
    Task Management00 Ratings10.0122 Ratings
    Resource Management00 Ratings9.0104 Ratings
    Gantt Charts00 Ratings9.0105 Ratings
    Scheduling00 Ratings10.0107 Ratings
    Workflow Automation00 Ratings8.196 Ratings
    Team Collaboration00 Ratings10.0118 Ratings
    Support for Agile Methodology00 Ratings7.078 Ratings
    Support for Waterfall Methodology00 Ratings8.976 Ratings
    Document Management00 Ratings8.997 Ratings
    Email integration00 Ratings9.996 Ratings
    Mobile Access00 Ratings8.092 Ratings
    Timesheet Tracking00 Ratings10.059 Ratings
    Change request and Case Management00 Ratings9.065 Ratings
    Budget and Expense Management00 Ratings9.071 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Kintone and Smartsheet
    Feature
    Kintone
    -
    Ratings
    Smartsheet
    9.1
    63 Ratings
    19% above category average
    Quotes/estimates00 Ratings8.841 Ratings
    Invoicing00 Ratings9.834 Ratings
    Project & financial reporting00 Ratings8.957 Ratings
    Integration with accounting software00 Ratings8.931 Ratings
    Best Alternatives
    KintoneSmartsheet
    Small Businesses
    Creatio
    Score9.7 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Creatio
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Creatio
    Score9.7 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KintoneSmartsheet
    Likelihood to Recommend
    9.0
    (48 ratings)
    10.0
    (143 ratings)
    Likelihood to Renew
    8.3
    (5 ratings)
    10.0
    (23 ratings)
    Usability
    7.8
    (5 ratings)
    9.0
    (13 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.4
    (46 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    6.8
    (4 ratings)
    10.0
    (6 ratings)
    Configurability
    9.6
    (42 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    3.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KintoneSmartsheet
    Likelihood to Recommend
    Kintone
    Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Cons
    Kintone
    • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
    • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
    • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
    • I think there is more potential to make more customized data graphs.
    Incentivized
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    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Likelihood to Renew
    Kintone
    I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
    Incentivized
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    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Usability
    Kintone
    Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
    Incentivized
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    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Reliability and Availability
    Kintone
    Never had an issue with this.
    Incentivized
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    Smartsheet
    No answers on this topic
    Performance
    Kintone
    No issues.
    Incentivized
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    Smartsheet
    No answers on this topic
    Support Rating
    Kintone
    I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
    Incentivized
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    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Implementation Rating
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Alternatives Considered
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Contract Terms and Pricing Model
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Smartsheet
    No answers on this topic
    Scalability
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Smartsheet
    No answers on this topic
    Professional Services
    Kintone
    Needed improvement at the time.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Return on Investment
    Kintone
    • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
    • We are able to see our data much better now and have a spot that we can all look at the database on the go.
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
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    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of mobile accessScreenshot of the drag and drop interfaceScreenshot of business app views