KeyShot can do some really amazing things as far as product renderings. You can turn simple 3D models into realistic images in a very short amount of time. I wish there were a way to manipulate the geometry once imported into KeyShot. The software allows this user to move geometry but not change its shape or form.
Simplified is best suited for blog writers, e-commerce professionals, sales and marketing related tasks, social media posts for professional purposes, creating organizational level documents such as technical reports, memorandum, company bio and job description. Simplified is not an ideal tool for graphics and video related content. The pricing is also a factor. Sole proprietors and startups may not be able to afford their monthly and/or annual plans
Keyshot has a simple and intuitive interface that makes it easy to use for quick renderings.
Through Keyshot's viewport, you can see real-time changes when replacing or adding textures to a 3D model.
The new Keyshot 8 comes with volumetric features such as fog that can add depth to your image making process without having to manually do it later in another program.
Honestly, I've only needed customer support a couple of times. One time was a question about licensing which their customer service explained very well and offered just the help I was looking for
Keyshot is simpler and more intuitive compared to Octane. That being said, Octane is far less expensive and can take advantage of a GPU making it more versatile.