TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kaltura

    Score8 out of 10
    N/AKaltura, headquartered in New York, offers enterprise or large scale video storage, streaming, and distribution supporting a variety of purposes such as streaming, enterprise video portal, interactive video and virtual classroom, or podcasting.N/A

    Wistia

    Score9.8 out of 10
    N/AWistia is a video marketing platform that helps teams create, host, market, and measure their videos and webinars. Wistia is used to create professional videos, host webinars, collect and send leads to a connected marketing automation platform. Wistia additionally offers customers support and educational resources.

    $24

    per month

    Pricing
    KalturaWistia
    Editions & Modules
    No answers on this topic
    Free
    $0
    up to 10 videos
    Plus
    $24
    per month
    Pro Plan
    $99
    per month
    Advanced Plan
    $399
    per month
    Offerings
    Pricing Offerings
    KalturaWistia
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    KalturaWistia
    Considered Both Products
    Kaltura
    No answer on this topic
    Wistia
    Chose Wistia
    I found that Wistia is much easier to use and the integration with Marketo is a standard product offering. Kaltura only offered a software development kit (SDK) and required that I write my own software integration.
    Incentivized
    Chose Wistia
    Wistia proved to strike a balance between features, support, reliability, and ease of use. Some offer deeper features, but require much more of executional teams, which increases drag and friction in continually distributing new content.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    23 Answers
    Features
    KalturaWistia
    Video Marketing
    Comparison of Video Marketing features of Kaltura and Wistia
    Feature
    Kaltura
    7.5
    5 Ratings
    0% above category average
    Wistia
    -
    Ratings
    Lead generation5.72 Ratings00 Ratings
    Video personalization10.04 Ratings00 Ratings
    eCommerce5.72 Ratings00 Ratings
    Support for advertisements9.02 Ratings00 Ratings
    Video SEO7.33 Ratings00 Ratings
    Integration to Marketing Automation7.01 Ratings00 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Kaltura and Wistia
    Feature
    Kaltura
    7.3
    4 Ratings
    17% above category average
    Wistia
    -
    Ratings
    Integration to Salesforce.com5.01 Ratings00 Ratings
    Integration to Marketo5.01 Ratings00 Ratings
    Integration to Eloqua9.01 Ratings00 Ratings
    Integration to LMS10.03 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of Kaltura and Wistia
    Feature
    Kaltura
    8.3
    7 Ratings
    7% below category average
    Wistia
    -
    Ratings
    Video access controls8.57 Ratings00 Ratings
    User management8.07 Ratings00 Ratings
    Video link sharing8.07 Ratings00 Ratings
    Internal video8.76 Ratings00 Ratings
    External video8.37 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Kaltura and Wistia
    Feature
    Kaltura
    7.8
    6 Ratings
    8% below category average
    Wistia
    -
    Ratings
    Player customization8.35 Ratings00 Ratings
    Embedded videos8.36 Ratings00 Ratings
    Video quality / Bandwidth controls8.76 Ratings00 Ratings
    Mobile compatibility5.76 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Kaltura and Wistia
    Feature
    Kaltura
    6.4
    5 Ratings
    20% below category average
    Wistia
    -
    Ratings
    A/B testing6.02 Ratings00 Ratings
    Streaming quality reports6.43 Ratings00 Ratings
    Per viewer tracking6.45 Ratings00 Ratings
    Per video tracking6.45 Ratings00 Ratings
    Video analytics dashboard6.75 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Kaltura and Wistia
    Feature
    Kaltura
    8.1
    7 Ratings
    7% below category average
    Wistia
    -
    Ratings
    On-Demand video8.05 Ratings00 Ratings
    Live streaming7.73 Ratings00 Ratings
    Impact of streaming on network8.33 Ratings00 Ratings
    Video upload & format support8.37 Ratings00 Ratings
    Video library / File management8.07 Ratings00 Ratings
    Video portal8.56 Ratings00 Ratings
    Video Engagement
    Comparison of Video Engagement features of Kaltura and Wistia
    Feature
    Kaltura
    7.0
    3 Ratings
    13% below category average
    Wistia
    -
    Ratings
    Audience polling6.42 Ratings00 Ratings
    Audience Q&A / Live chat6.02 Ratings00 Ratings
    Video comments8.73 Ratings00 Ratings
    Best Alternatives
    KalturaWistia
    Small Businesses
    Vidyard
    Score9.7 out of 10
    Vyond
    Score8.7 out of 10
    Medium-sized Companies
    Ensemble Video
    Score9.1 out of 10
    Vyond
    Score8.7 out of 10
    Enterprises
    Panopto
    Score8 out of 10
    Vyond
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KalturaWistia
    Likelihood to Recommend
    7.8
    (11 ratings)
    9.9
    (71 ratings)
    Likelihood to Renew
    6.3
    (3 ratings)
    10.0
    (10 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (13 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (11 ratings)
    Support Rating
    5.0
    (1 ratings)
    10.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (11 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    KalturaWistia
    Likelihood to Recommend
    Kaltura
    Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool. The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
    Incentivized
    Read full review
    Wistia
    For companies that want to integrate their videos into actionable steps like behavioral follow up through a CRM, Wistia is the best tool to use. You can automate your systems to track when a video is viewed, engaged with or how long a person has been watching along with heatmaps to show where people were most interested and least interested so you can adjust your videos to optimize their performance.
    Incentivized
    Read full review
    Pros
    Kaltura
    • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
    • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
    • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
    • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
    Read full review
    Wistia
    • Wistia enables a lot of customization in the video player, making it personalized to your business.
    • The user experience is pretty intuitive and easy to use without too much training.
    • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
    Incentivized
    Read full review
    Cons
    Kaltura
    • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
    • I would like to see the ability to add inline, anchored comments to the video timeline.
    • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
    • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
    Incentivized
    Read full review
    Wistia
    • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
    • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
    • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaltura
    The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
    Read full review
    Wistia
    Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
    Incentivized
    Read full review
    Usability
    Kaltura
    No answers on this topic
    Wistia
    Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
    Incentivized
    Read full review
    Reliability and Availability
    Kaltura
    No answers on this topic
    Wistia
    After several years, we have not come across a situation for which Wistia was not available when needed.
    Incentivized
    Read full review
    Performance
    Kaltura
    No answers on this topic
    Wistia
    I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
    Incentivized
    Read full review
    Support Rating
    Kaltura
    The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
    Incentivized
    Read full review
    Wistia
    We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
    Incentivized
    Read full review
    Implementation Rating
    Kaltura
    No answers on this topic
    Wistia
    We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
    Incentivized
    Read full review
    Alternatives Considered
    Kaltura
    Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
    Incentivized
    Read full review
    Wistia
    Wistia is for business. Period. Vimeo has none of the benefits for a business that Wistia offers. The SEO value and SUPER FAST playback speed are essential. Wistia has it all. Personally, I can rarely get thought a video if hosted on Vimeo because of the glitchy playback and slow rendering.
    Read full review
    Scalability
    Kaltura
    No answers on this topic
    Wistia
    We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
    Incentivized
    Read full review
    Return on Investment
    Kaltura
    • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
    • User issues ie: uploading video, viewing video has been greatly reduced.
    • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
    Read full review
    Wistia
    • Doubled lead capture from lead magnet on website from one year to the next.
    • Increased email interaction on newsletters when embedding Wistia video thumbnail into email campaigns (10-15% links clicked bumped to 30-40% links clicked).
    • Can save us about 50+ hours of one-on-one client meeting time per year for pointing clients to video content rather than presenting the same info in a live setting.
    Incentivized
    Read full review
    ScreenShots

    Wistia Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot