Journyx vs. Teamwork.com

Our director of research utilized this software at another facility and implemented it here due to the success of data capture from his other hospital. We were very fortunate that he had already knowledge about the system and we were able to implement it our institution very quickly.

Incentivized

Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.

Incentivized

• Reporting of time - I know when I pull reports for each employee/contractor that I will have information at the touch of my fingertips.
• Creating new users - is very easy.
• Entering time - is easy for even the first time user

Incentivized

• I am a believer that simple and easy should be the key to create great opportunities.
• Teamwork has helped me to turn simple task management into the execution of large, massive projects.
• It has certainly worked great in helping to maintain workflow in my department.

Incentivized

• There is a LOT of functionality, including a many functions that we don't ever use. If there were some way to set up a "dashboard" of only the functions we need, it might be a little easier to navigate some of the management and reporting areas.
• Initial setup can be daunting, particularly for a larger company using a lot of functionality. Its been a long time since we've been through that, but the initial training and support has to be robust, comprehensive and very clear. (However, I can't say that it isn't now)

Incentivized

• Visualization needs to be improved, charts graphs are limited
• Value stream mapping should be available to determine and prioritize the work.
• Documentation should be available stepwise with export and printable facility.
• It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
• Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point

Incentivized

All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing

Incentivized

We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.

Incentivized

Back end, administration or set up on the software.

Incentivized

The web based user interface is familiar, flexible (boards, task lists, and Gantts) and feature-rich. It is simple enough for the beginner to be effective and robust enough for experienced users to gain efficiencies with advanced techniques. Reporting is intuitive and can be customized for transfer via email or to paper. Great interoperability with other tools make teamwork dependable and a good partner for the overall technology stack.

Incentivized

Yes, it's there when I need it.

Incentivized

Can be slow at times.

Incentivized

The support service provided by Teamwork is excellent, and one of the best I've experienced. This is for the following reasons: (1) The speed at which they respond to queries I raise (2) The depth of understanding they have of the product (3) The way in which they are able to understand my questions without needing me to re-explain (4) The quality of the documentation available online (5) The openness they express about current issues and downtime

Incentivized

Good training overall, some areas we do use.

Incentivized

It takes a lot of planning and it's time consuming.

Incentivized

This would be good for a small company who does not want to build their own time submission system. The interface is fairly dated, but we are quite familiar with it, so that is not really a negative for our company. The primary feature we struggle with most is the inability to allow line-item rejection of time entries

Incentivized

I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.

Incentivized

Server issues at first.

Incentivized

• Easier and more efficient cost fund allocation.
• Requires employee time reporting on activity, cost center and other custom fields synced with payroll so records are submitted, reviewed and approved every two weeks.
• Funders are confident in our ability to appropriately allocate funds.

Incentivized

• Overall, it keeps our team on track ensuring that all of our projects are on time and on budget, which definitely contributes to our retention rates.
• It ensures that we're tracking time on billable tasks which contributes directly to our bottom line.
• Teamwork Projects also helps us better forecast when a clients project can be completed (alongside the other work our team needs to accomplish) AND it helps us more accurately quote projects in the future because we have historical time tracking data saved.

Incentivized