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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Tungsten Capture

    Score8 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    JotformTungsten Capture
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    JotformTungsten Capture
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JotformTungsten Capture
    Considered Both Products
    Jotform
    No answer on this topic
    Tungsten Automation (formerly Kofax)
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    140 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    115 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    141 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    96 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    127 Answers
    No answers on this topic
    Features
    JotformTungsten Capture
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Tungsten Capture
    Feature
    Jotform
    8.0
    143 Ratings
    0% above category average
    Tungsten Capture
    -
    Ratings
    Survey templates8.6122 Ratings00 Ratings
    Themes7.4129 Ratings00 Ratings
    Custom logo/branding8.1135 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Tungsten Capture
    Feature
    Jotform
    7.6
    135 Ratings
    11% below category average
    Tungsten Capture
    -
    Ratings
    Changes to live survey7.6114 Ratings00 Ratings
    Question design help7.5111 Ratings00 Ratings
    Multiple question types7.7132 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Tungsten Capture
    Feature
    Jotform
    7.3
    111 Ratings
    12% below category average
    Tungsten Capture
    -
    Ratings
    Survey logic flexibility7.3111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Tungsten Capture
    Feature
    Jotform
    7.5
    137 Ratings
    8% below category average
    Tungsten Capture
    -
    Ratings
    Response tracking7.6128 Ratings00 Ratings
    Data export7.9130 Ratings00 Ratings
    Standard reports7.7116 Ratings00 Ratings
    Custom reports7.4108 Ratings00 Ratings
    Analytics7.2102 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Tungsten Capture
    Feature
    Jotform
    7.4
    112 Ratings
    16% below category average
    Tungsten Capture
    -
    Ratings
    Access controls7.4108 Ratings00 Ratings
    Compliance7.5102 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Tungsten Capture
    Feature
    Jotform
    7.1
    84 Ratings
    14% below category average
    Tungsten Capture
    -
    Ratings
    Vendor-offered crowdsourcing7.066 Ratings00 Ratings
    Respondent restrictions7.184 Ratings00 Ratings
    Best Alternatives
    JotformTungsten Capture
    Small Businesses
    Zoho Forms
    Score7.9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Esker
    Score10 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    iManage Work
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformTungsten Capture
    Likelihood to Recommend
    8.8
    (163 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    9.0
    (1 ratings)
    Usability
    9.4
    (109 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.4
    (81 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformTungsten Capture
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Tungsten Automation (formerly Kofax)
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    It's good.
    Incentivized
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    Haven't really used their support yet
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Tungsten Automation (formerly Kofax)
    No answers on this topic
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Tungsten Automation (formerly Kofax)
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Tungsten Automation (formerly Kofax)
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

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