TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Ticket Tailor

    Score8.8 out of 10
    N/ALondon-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.N/A
    Pricing
    JotformTicket Tailor
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    JotformTicket Tailor
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JotformTicket Tailor
    Considered Both Products
    Jotform
    No answer on this topic
    Ticket Tailor
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    140 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    115 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    141 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    96 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    127 Answers
    No answers on this topic
    Features
    JotformTicket Tailor
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Ticket Tailor
    Feature
    Jotform
    8.0
    143 Ratings
    0% above category average
    Ticket Tailor
    -
    Ratings
    Survey templates8.6122 Ratings00 Ratings
    Themes7.4129 Ratings00 Ratings
    Custom logo/branding8.1135 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Ticket Tailor
    Feature
    Jotform
    7.6
    135 Ratings
    11% below category average
    Ticket Tailor
    -
    Ratings
    Changes to live survey7.6114 Ratings00 Ratings
    Question design help7.5111 Ratings00 Ratings
    Multiple question types7.7132 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Ticket Tailor
    Feature
    Jotform
    7.3
    111 Ratings
    12% below category average
    Ticket Tailor
    -
    Ratings
    Survey logic flexibility7.3111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Ticket Tailor
    Feature
    Jotform
    7.5
    137 Ratings
    8% below category average
    Ticket Tailor
    -
    Ratings
    Response tracking7.6128 Ratings00 Ratings
    Data export7.9130 Ratings00 Ratings
    Standard reports7.7116 Ratings00 Ratings
    Custom reports7.4108 Ratings00 Ratings
    Analytics7.2102 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Ticket Tailor
    Feature
    Jotform
    7.4
    112 Ratings
    16% below category average
    Ticket Tailor
    -
    Ratings
    Access controls7.4108 Ratings00 Ratings
    Compliance7.5102 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Ticket Tailor
    Feature
    Jotform
    7.1
    84 Ratings
    14% below category average
    Ticket Tailor
    -
    Ratings
    Vendor-offered crowdsourcing7.066 Ratings00 Ratings
    Respondent restrictions7.184 Ratings00 Ratings
    Best Alternatives
    JotformTicket Tailor
    Small Businesses
    Zoho Forms
    Score7.9 out of 10
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    No answers on this topic
    Enterprises
    QuestionPro
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformTicket Tailor
    Likelihood to Recommend
    8.8
    (163 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (109 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (81 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformTicket Tailor
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Ticket Tailor
    If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Ticket Tailor
    • Affordable.
    • Allows multiple discount codes and multiple price levels.
    • Excellent customer service.
    • WordPress plug-in that worked flawlessly.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Ticket Tailor
    • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Ticket Tailor
    Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Ticket Tailor
    Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Ticket Tailor
    • A box office that is easy to use.
    • The ability to cover box office costs by setting a service charge.
    • Seamless integration with our website.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

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