Jotform vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
JotformSmartsheet
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
JotformSmartsheet
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
JotformSmartsheet
Considered Both Products
Jotform
Chose Jotform
we see Jotform more user friendly to use and much more easier to understand and communicate with users
Smartsheet

No answer on this topic

Features
JotformSmartsheet
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.0
143 Ratings
0% above category average
Smartsheet
-
Ratings
Survey templates8.6122 Ratings00 Ratings
Themes7.4129 Ratings00 Ratings
Custom logo/branding8.2135 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.6
135 Ratings
11% below category average
Smartsheet
-
Ratings
Changes to live survey7.6114 Ratings00 Ratings
Question design help7.5111 Ratings00 Ratings
Multiple question types7.8132 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.3
111 Ratings
12% below category average
Smartsheet
-
Ratings
Survey logic flexibility7.3111 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.5
137 Ratings
8% below category average
Smartsheet
-
Ratings
Response tracking7.6128 Ratings00 Ratings
Data export7.9130 Ratings00 Ratings
Standard reports7.7116 Ratings00 Ratings
Custom reports7.4108 Ratings00 Ratings
Analytics7.2102 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.4
112 Ratings
16% below category average
Smartsheet
-
Ratings
Access controls7.3108 Ratings00 Ratings
Compliance7.4102 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.0
84 Ratings
16% below category average
Smartsheet
-
Ratings
Vendor-offered crowdsourcing7.066 Ratings00 Ratings
Respondent restrictions7.184 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Jotform
-
Ratings
Smartsheet
9.0
125 Ratings
16% above category average
Task Management00 Ratings10.0122 Ratings
Resource Management00 Ratings9.0104 Ratings
Gantt Charts00 Ratings9.0105 Ratings
Scheduling00 Ratings10.0107 Ratings
Workflow Automation00 Ratings8.196 Ratings
Team Collaboration00 Ratings10.0118 Ratings
Support for Agile Methodology00 Ratings7.078 Ratings
Support for Waterfall Methodology00 Ratings8.976 Ratings
Document Management00 Ratings8.897 Ratings
Email integration00 Ratings9.996 Ratings
Mobile Access00 Ratings8.092 Ratings
Timesheet Tracking00 Ratings9.959 Ratings
Change request and Case Management00 Ratings9.065 Ratings
Budget and Expense Management00 Ratings9.071 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jotform
-
Ratings
Smartsheet
9.1
63 Ratings
19% above category average
Quotes/estimates00 Ratings8.741 Ratings
Invoicing00 Ratings9.734 Ratings
Project & financial reporting00 Ratings8.957 Ratings
Integration with accounting software00 Ratings8.931 Ratings
Best Alternatives
JotformSmartsheet
Small Businesses
Square 9 Softworks
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Score 9.6 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformSmartsheet
Likelihood to Recommend
8.8
(163 ratings)
10.0
(143 ratings)
Likelihood to Renew
9.4
(7 ratings)
10.0
(23 ratings)
Usability
9.4
(109 ratings)
9.0
(13 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.4
(81 ratings)
8.1
(45 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
8.9
(3 ratings)
10.0
(6 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformSmartsheet
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
ScreenShots

Jotform Screenshots

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