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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Smartsheet

    Score8.4 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    JotformSmartsheet
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    JotformSmartsheet
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    JotformSmartsheet
    Considered Both Products
    Jotform
    Chose Jotform
    we see Jotform more user friendly to use and much more easier to understand and communicate with users
    Incentivized
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    140 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    115 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    141 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    96 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    127 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    JotformSmartsheet
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Smartsheet
    Feature
    Jotform
    8.0
    143 Ratings
    0% above category average
    Smartsheet
    -
    Ratings
    Survey templates8.6122 Ratings00 Ratings
    Themes7.4129 Ratings00 Ratings
    Custom logo/branding8.1135 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Smartsheet
    Feature
    Jotform
    7.6
    135 Ratings
    11% below category average
    Smartsheet
    -
    Ratings
    Changes to live survey7.6114 Ratings00 Ratings
    Question design help7.5111 Ratings00 Ratings
    Multiple question types7.7132 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Smartsheet
    Feature
    Jotform
    7.3
    111 Ratings
    12% below category average
    Smartsheet
    -
    Ratings
    Survey logic flexibility7.3111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Smartsheet
    Feature
    Jotform
    7.5
    137 Ratings
    8% below category average
    Smartsheet
    -
    Ratings
    Response tracking7.6128 Ratings00 Ratings
    Data export7.9130 Ratings00 Ratings
    Standard reports7.7116 Ratings00 Ratings
    Custom reports7.4108 Ratings00 Ratings
    Analytics7.2102 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Smartsheet
    Feature
    Jotform
    7.4
    112 Ratings
    16% below category average
    Smartsheet
    -
    Ratings
    Access controls7.4108 Ratings00 Ratings
    Compliance7.5102 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Smartsheet
    Feature
    Jotform
    7.1
    84 Ratings
    14% below category average
    Smartsheet
    -
    Ratings
    Vendor-offered crowdsourcing7.066 Ratings00 Ratings
    Respondent restrictions7.184 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Jotform and Smartsheet
    Feature
    Jotform
    -
    Ratings
    Smartsheet
    9.0
    125 Ratings
    16% above category average
    Task Management00 Ratings10.0122 Ratings
    Resource Management00 Ratings9.0104 Ratings
    Gantt Charts00 Ratings9.0105 Ratings
    Scheduling00 Ratings10.0107 Ratings
    Workflow Automation00 Ratings8.196 Ratings
    Team Collaboration00 Ratings10.0118 Ratings
    Support for Agile Methodology00 Ratings7.078 Ratings
    Support for Waterfall Methodology00 Ratings8.976 Ratings
    Document Management00 Ratings8.997 Ratings
    Email integration00 Ratings9.996 Ratings
    Mobile Access00 Ratings8.092 Ratings
    Timesheet Tracking00 Ratings10.059 Ratings
    Change request and Case Management00 Ratings9.065 Ratings
    Budget and Expense Management00 Ratings9.071 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Jotform and Smartsheet
    Feature
    Jotform
    -
    Ratings
    Smartsheet
    9.1
    63 Ratings
    19% above category average
    Quotes/estimates00 Ratings8.841 Ratings
    Invoicing00 Ratings9.834 Ratings
    Project & financial reporting00 Ratings8.957 Ratings
    Integration with accounting software00 Ratings8.931 Ratings
    Best Alternatives
    JotformSmartsheet
    Small Businesses
    Zoho Forms
    Score7.9 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformSmartsheet
    Likelihood to Recommend
    8.8
    (163 ratings)
    10.0
    (143 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    10.0
    (23 ratings)
    Usability
    9.4
    (109 ratings)
    9.0
    (13 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.4
    (81 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    10.0
    (6 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformSmartsheet
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

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