Jotform vs. SchoolAdmin

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

I would recommend SchoolAdmin for independent school admissions offices. I am not familiar with its use in other settings. It is most useful for offices who are interested in a paperless review process and targeted communications. They have improved their payment collection processes and integration with all billing is possible. We have not yet fully explored this avenue.

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• Automated lead nurture sequence for inquiries, admissions, and enrollment.
• Digitized recommendation forms
• Communication tools (email and text in particular) to connect with prospects

Incentivized

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

• Not as flexible as we sometimes need the features to be.
• Data and historical information is not terribly accurate, which means we cannot use it for reporting.

Incentivized

It's exceptional software

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

We compared a number of options in considering a new admissions software platform. In the end, customer service, search and reporting capabilities, ease of use, and automated processes made SchoolAdmin the right choice for us. Cost wise, SchoolAdmin was comparable to other systems.

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.

• SchoolAdmin has helped streamline our admissions and enrollment processes significantly, resulting in a better customer experience.
• It has helped us reduce paper use, moving from sizable hard copy information packets, applications, and contracts, to having almost everything online and digital. This reduces waste, contributes to environmental well-being, and significantly reduces the need for physical storage and archival space.
• The system has helped improve accuracy and timeliness in data collection, transmission, and communication, allowing our staff to dedicate more time to relational work and less on administrative busywork.

Incentivized