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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Responsive

    Score8 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A
    Pricing
    JotformResponsive
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    JotformResponsive
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JotformResponsive
    Considered Both Products
    Jotform
    No answer on this topic
    Responsive (formerly RFPIO)
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    140 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    115 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    141 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    96 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    127 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    JotformResponsive
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Responsive
    Feature
    Jotform
    8.0
    143 Ratings
    0% above category average
    Responsive
    -
    Ratings
    Survey templates8.6122 Ratings00 Ratings
    Themes7.4129 Ratings00 Ratings
    Custom logo/branding8.1135 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Responsive
    Feature
    Jotform
    7.6
    135 Ratings
    11% below category average
    Responsive
    -
    Ratings
    Changes to live survey7.6114 Ratings00 Ratings
    Question design help7.5111 Ratings00 Ratings
    Multiple question types7.7132 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Responsive
    Feature
    Jotform
    7.3
    111 Ratings
    12% below category average
    Responsive
    -
    Ratings
    Survey logic flexibility7.3111 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Responsive
    Feature
    Jotform
    7.5
    137 Ratings
    8% below category average
    Responsive
    -
    Ratings
    Response tracking7.6128 Ratings00 Ratings
    Data export7.9130 Ratings00 Ratings
    Standard reports7.7116 Ratings00 Ratings
    Custom reports7.4108 Ratings00 Ratings
    Analytics7.2102 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Responsive
    Feature
    Jotform
    7.4
    112 Ratings
    16% below category average
    Responsive
    -
    Ratings
    Access controls7.4108 Ratings00 Ratings
    Compliance7.5102 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Responsive
    Feature
    Jotform
    7.1
    84 Ratings
    14% below category average
    Responsive
    -
    Ratings
    Vendor-offered crowdsourcing7.066 Ratings00 Ratings
    Respondent restrictions7.184 Ratings00 Ratings
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of Jotform and Responsive
    Feature
    Jotform
    -
    Ratings
    Responsive
    7.4
    17 Ratings
    8% below category average
    Proposal branding00 Ratings8.011 Ratings
    Proposal templates00 Ratings5.014 Ratings
    Proposal content library updates00 Ratings9.017 Ratings
    Guided proposal creation00 Ratings8.09 Ratings
    Searchable proposal database00 Ratings7.017 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of Jotform and Responsive
    Feature
    Jotform
    -
    Ratings
    Responsive
    7.4
    17 Ratings
    9% below category average
    RFP management & response00 Ratings8.017 Ratings
    Proposal collaboration & approval00 Ratings8.016 Ratings
    User permissions/proposal editing controls00 Ratings9.016 Ratings
    Sales proposal workflow00 Ratings6.011 Ratings
    Proposal automation user interface00 Ratings6.016 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of Jotform and Responsive
    Feature
    Jotform
    -
    Ratings
    Responsive
    8.0
    13 Ratings
    1% below category average
    Proposal distribution00 Ratings8.010 Ratings
    Interactive proposals00 Ratings8.07 Ratings
    Proposal content tracking00 Ratings8.011 Ratings
    Best Alternatives
    JotformResponsive
    Small Businesses
    Zoho Forms
    Score7.9 out of 10
    Qwilr
    Score9 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    No answers on this topic
    Enterprises
    QuestionPro
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformResponsive
    Likelihood to Recommend
    8.8
    (163 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    8.7
    (16 ratings)
    Usability
    9.4
    (109 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (81 ratings)
    9.8
    (16 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformResponsive
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Responsive (formerly RFPIO)
    1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search. 2. Excel responses work very well in RFPIO. 3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this. 4. We have yet to master the template.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    UI is friendly. Basically that alone is enough to renew because it is easy to use and gives accurate and fast results. The effective cross collaboration from other colleagues in my organization also makes for this tool to be extremely effective. Now that I understand how to use it, I can also easily train others on how to use it effectively.
    Incentivized
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    No answers on this topic
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    The team at RFPIO is extremely responsive. If I email our account manager or report a bug, I usually hear back within two hours. Additionally, they are quick to make software adjustments based on customer requests and needs. We had a really complicated Excel sheet that their team ended up having to upload for me because of the amount of manual work I was doing. Based on that, they updated the software within two release cycles to make the process more automated, so that future Excel uploads would be more streamlined. I have also had several suggestions implemented rather quickly, and they don't hesitate to reach out for clarification when needed.
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Responsive (formerly RFPIO)
    RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly and very easy to navigate. Their Answer library is simple and far less complex than Qvidian/Inland. Little to no learning curve.
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Responsive (formerly RFPIO)
    • I don't have access to the actual ROI data, but we would continue to invest in RFPIO as a company only if it were providing us with the results to win RFPs.
    • RFPIO makes the task of filling out RFP responses much faster for me.
    • RFPIO helps our team be able to divide out RFP chores easily, because we know we all have access to the same high-quality source for information.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

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