Jotform vs. pdfFiller

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
pdfFiller
Score 9.0 out of 10
N/A
pdfFiller is a cloud-based platform with a comprehensive digital toolkit used to handle PDFs, and to edit, sign, store, manage, and collaborate on documents. Documents are stored in the cloud and can be accessed anytime, anywhere, without worrying about losing data.
$8
per month (annual commitment) per user (minimum 20 users)
Pricing
JotformpdfFiller
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Basic for Enterprise
$8
per month (annual commitment) per user (minimum 20 users)
Premium for Enterprise
$10
per month (annual commitment) per user (minimum 10 users)
Basic
$20
per month single user
Plus
$30
per month single user
Premium
$40
per month single user
Offerings
Pricing Offerings
JotformpdfFiller
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsUp to a 70% discount on individual plans for annual billing.
More Pricing Information
Community Pulse
JotformpdfFiller
Features
JotformpdfFiller
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.0
Ratings
0% above category average
pdfFiller
-
Ratings
Survey templates8.60 Ratings00 Ratings
Themes7.40 Ratings00 Ratings
Custom logo/branding8.10 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.6
Ratings
11% below category average
pdfFiller
-
Ratings
Changes to live survey7.60 Ratings00 Ratings
Question design help7.50 Ratings00 Ratings
Multiple question types7.70 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.3
Ratings
12% below category average
pdfFiller
-
Ratings
Survey logic flexibility7.30 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.5
Ratings
8% below category average
pdfFiller
-
Ratings
Response tracking7.60 Ratings00 Ratings
Data export7.90 Ratings00 Ratings
Standard reports7.70 Ratings00 Ratings
Custom reports7.40 Ratings00 Ratings
Analytics7.20 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.4
Ratings
16% below category average
pdfFiller
-
Ratings
Access controls7.40 Ratings00 Ratings
Compliance7.40 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.1
Ratings
14% below category average
pdfFiller
-
Ratings
Vendor-offered crowdsourcing7.00 Ratings00 Ratings
Respondent restrictions7.10 Ratings00 Ratings
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User Ratings
JotformpdfFiller
Likelihood to Recommend
8.8
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
9.4
(0 ratings)
9.1
(0 ratings)
Usability
9.4
(0 ratings)
9.1
(0 ratings)
Support Rating
7.4
(0 ratings)
9.1
(0 ratings)
Implementation Rating
8.9
(0 ratings)
9.1
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
JotformpdfFiller
Likelihood to Recommend
With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.
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Honestly, everyone should know about PDF filler. But then again, its my little secret, lol. I love the fact that I can make edits to PDF seamlessly and professionally. I also love the fact that the documents i need to fill out, sign and return look great. Not like i printed them and then tried to use a phone scanner to send them back. PDF filler is what allows me to travel without a printer
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Pros
  • The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
  • Jotform keeps all my event request organized and accurate.
  • Editing forms is done with ease.
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  • Its user interface makes it a very easy-to-operate app. Without having adequate technical knowledge any user can operate it easily.
  • It works very fine on adding text on any part of a PDF document and It also allows users to delete pre written text from a pdf file.
  • It can also convert PDF files in other office formats with good quality.
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Cons
  • I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
  • Flexibility in css.
  • More options in the name field, maybe I want the last name first or for it to be a full one entry box.
  • A phone number entry field.
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  • Manually resending the document was a feature that seems to have been taken away.
  • Templates for Send To Sign letters. I basically have to type the same information over and over again each time. I was hoping that it would save it but it doesn't seem to have that function
  • Signer cannot save the document once it has been signed. I have to make sure that there is a note within the email that states that I will send them a copy.
  • Wish it had a way to send me a copy of the email I sent.
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Likelihood to Renew
It's exceptional software
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I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
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Usability
It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.
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I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
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Support Rating
Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.
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If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
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Implementation Rating
Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.
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When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
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Alternatives Considered
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.
When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.
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There are SO many options for this category. What I will say is that I am not always in control nor am I always able to suggest going PDF. People have their rhymes and reasons foro why they use what they do. My next most frequently used option is DocuSign, which by all means is a top performer as well. The ease and universal comfort of PDF Filler resonate on a higher level of subconscious use globally so it becomes second nature like using text messages to video conferencing
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Return on Investment
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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  • Achieved significant ROI immediately, by freeing up our sales staff to actually sell (show properties, prospect new clients, list new houses), rather than spending time printing/scanning/manually completing forms, documents, and legal agreements.
  • Huge quality of life improvement immediately felt by our entire team that uses the application
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ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

pdfFiller Screenshots

Screenshot of the PDF editorScreenshot of fillable fields in pdfFillerScreenshot of the dashboardScreenshot of where to share documents and request eSignatures