Jotform vs. JRNI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
JRNI
Score 3.0 out of 10
Enterprise companies (1,001+ employees)
JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).
$19.95
per month
Pricing
JotformJRNI
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformJRNI
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.
More Pricing Information
Community Pulse
JotformJRNI
Features
JotformJRNI
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.0
143 Ratings
0% above category average
JRNI
-
Ratings
Survey templates8.6122 Ratings00 Ratings
Themes7.4129 Ratings00 Ratings
Custom logo/branding8.2135 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.6
135 Ratings
11% below category average
JRNI
-
Ratings
Changes to live survey7.6114 Ratings00 Ratings
Question design help7.5111 Ratings00 Ratings
Multiple question types7.8132 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.3
111 Ratings
12% below category average
JRNI
-
Ratings
Survey logic flexibility7.3111 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.5
137 Ratings
8% below category average
JRNI
-
Ratings
Response tracking7.6128 Ratings00 Ratings
Data export7.9130 Ratings00 Ratings
Standard reports7.7116 Ratings00 Ratings
Custom reports7.4108 Ratings00 Ratings
Analytics7.2102 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.4
112 Ratings
16% below category average
JRNI
-
Ratings
Access controls7.3108 Ratings00 Ratings
Compliance7.4102 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.0
84 Ratings
16% below category average
JRNI
-
Ratings
Vendor-offered crowdsourcing7.066 Ratings00 Ratings
Respondent restrictions7.184 Ratings00 Ratings
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JotformJRNI
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User Ratings
JotformJRNI
Likelihood to Recommend
8.8
(163 ratings)
8.2
(8 ratings)
Likelihood to Renew
9.4
(7 ratings)
8.8
(3 ratings)
Usability
9.4
(109 ratings)
8.2
(1 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
7.4
(81 ratings)
-
(0 ratings)
Implementation Rating
8.9
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
JotformJRNI
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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JRNI
If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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JRNI
  • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
  • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
  • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
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Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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JRNI
  • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
JRNI
Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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JRNI
It would have been 10 were it not for some feedback from clients re multiple bookings.
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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JRNI
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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JRNI
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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JRNI
JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
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Scalability
Jotform
No answers on this topic
JRNI
It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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JRNI
  • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
  • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
  • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
  • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
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ScreenShots

Jotform Screenshots

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