Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
Zoom Workplace
Score8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$15.99
per month per user
Pricing
Join.me (discontinued)
Zoom Workplace
Editions & Modules
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Join.me (discontinued)
Zoom Workplace
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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—
More Pricing Information
Community Pulse
Join.me (discontinued)
Zoom Workplace
Considered Both Products
Discontinued Products
Verified User
Chose Join.me (discontinued)
We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Join.me (discontinued)
Join.me has many shortcomings when it comes to comparison with Webex. I believe Webex is by far the best however there is a small piece of the of the market for Join.me. Join.me was too late to the game and lacks in features on top of it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Join.me (discontinued)
We started using Teams to communicate at first. But sometimes we had issues with it connecting to the server. Also installing it seemed to have issues from time to time. We had a really hard time working with Microsoft technical support. We had to put in several tickets before …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They both have their good and bad things but to me Join.me feels like there's less steps to get things done. Zoom is more robust but I'm also paying a lot more for it and it can be cumbersome at times to set up meetings. I've had far more issues using Zoom than Join.me.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Join.me (discontinued)
It is a fundamental tool in today's world of work. Join.me is very simple to use and compatible with all devices. Also, it is a stable platform with a good price.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Systems Administrator (Business Intelligence) at Florida International University (Higher Education, 5001-10,000 employees)
Chose Join.me (discontinued)
Compared to Adobe Connect, Join.me is very easy to install and rollout across the organization. Companies of any size can adopt this application for easy and effective conference calls, impromptu meetings and recording sessions. Cost-wise, it was easy to justify the purchase as …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Coordinator in Marketing at CareSync (Hospital & Health Care, 201-500 employees)
Chose Join.me (discontinued)
I use Skype for personal video calls, and Zoom for business calls internally. The video and audio quality is better on zoom - but if you're not already a member, it can be a bit confusing to set up for a client who has never used it. Hence, we use join.me for people who don't …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoom
Verified User
Chose Zoom Workplace
Join.me is like Zoom's kid brother. He's a nice guy, similar to Zoom, but ultimately hasn't matured to where Zoom is today. GoToMeeting is like the neighborhood kid that eats glue. There is no comparing Zoom to Glue-Kid. Zoom will continue to get good grades, excel in sports, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Demand Generation Manager in Marketing at Dyknow (Education Management, 11-50 employees)
Chose Zoom Workplace
Join.me is not the most reliable tool. It would break on us before and during meetings. Our go-to-market team has had no issues with Zoom's reliability. Our office also has Skype for Business for our phone line, and can be used for video meetings. We use Skype for Business …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Chief Growth Officer in Marketing at Visible.vc (Computer Software, 1-10 employees)
Chose Zoom Workplace
Google Hangouts is free, and it's a decent product if you're in the Google ecosystem, but everything from scheduling to screen sharing is just a little harder to do, and the quality and reliability of calls is quite a bit worse.
GoToMeeting has solid quality and reliability, but …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Zoom Workplace
We used Join.me and GoToMeeting before. There is really no comparison. The video and audio quality is much better and our internal user satisfaction scores are off the charts compared to these other tools. Nothing else has come close to Zoom yet. The Zoom Rooms also really are …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Zoom Workplace
UberConference was the easiest one I've used, but the call quality was terrible which was the main factor behind why we switched. GoToMeeting and Join.me were great solutions as well, but Zoom was next in ease of use. The call quality was the best we found and easiest for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Salesforce Consultant & Developer in Marketing at Simplus (Information Services, 51-200 employees)
Chose Zoom Workplace
Zoom offered easier collaboration between our teams, and it was a more competitive price than GoToMeeting. Join.me was difficult for our team to use, so we replaced that with GTM. Zoom was used to replace GTM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Zoom Workplace
Zoom is more reliable and has greater integration options. The ability to be able to use multiple features that fit our needs perfectly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of Customer Success in Customer Service at SalesRabbit (Computer Software, 51-200 employees)
Chose Zoom Workplace
I was fairly satisfied with these other solutions when we had them, but after using Zoom for a few months I much prefer it. The video quality with Zoom makes it easy to see faces and converse face to face rather than just with audio. Zoom also has better settings and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Enterprise Channel Sales Representative in Sales at Appcast, Inc (Computer Software, 51-200 employees)
Chose Zoom Workplace
Zoom is far and away the most reliable of any meeting tool I have used. It loads quickly, no one ever unexpectedly drops off the call, and there are never audio issues, unlike every other tool I have used.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Zoom Workplace
Zoom is one of the most cost-effective and fully feature options for virtual meetings. I have not experienced any lag, and the video and audio are always high quality for my attendees. It's as easy as sending a link, and people are able to connect from a computer or smartphone …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Zoom Workplace
We found that with other solutions, either the meeting client was buggy (UberConference) or had features we’d never use (WebEx). Zoom was found to be much more cost effective than the other solutions we tested, and the call quality was above the rest.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Founder in Corporate at Radiate Inc. (Music, 1-10 employees)
Chose Zoom Workplace
Zoom is the best enterprise level video software, especially when taking meetings with more than 5 people who are all in different locations. Zoom gives you the ability to host polls, Q&A, and a smorgasbord of other specific features that competitors don't have. The only …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Zoom Workplace
Currently, it is the best mixture of professional, personal, and reliable that I have experienced.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Zoom Workplace
As referenced in other places of my review, Zoom seems to be a winner all around when we evaluated/used alternative software: Better video quality, better audio quality, more reliable connections, better interface, better price point... It was a clear choice for us when we were …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Chief Operations Officer in Corporate at Sapper Consulting, LLC (Marketing and Advertising, 51-200 employees)
Chose Zoom Workplace
We had major technical issues with each of the other platforms -- either failure to screen share, distorted audio, etc. We also work with enterprise vendors and have seen them go through the same process of trying these tools. All have ended up with Zoom.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Customer Service Representative in Customer Service at Hatchbuck (Computer Software, 11-50 employees)
Chose Zoom Workplace
We selected Zoom mostly because of cost and reliability. We liked the features that Zoom provided, we thought it was the easiest interface for ourselves as well as first-time users who have ever used a screen sharing service to be comfortable with. We also liked how we can …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Zoom Workplace
They all do similar things and serve their purpose. Zoom is a little easier to use and has a mobile app which is definitely nice to have.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Assistant User Experience Researcher in Research & Development at CareerBuilder (Internet, 1001-5000 employees)
Chose Zoom Workplace
I won't use anything other than Zoom. Skype is hard to navigate. Zoom allows you to type in a code and everyone can enter the room instead of finding a username etc. I love that fact. Also, join.me had so many issues with dropping calls and supporting large groups that we …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
President in Corporate at A Servant's Heart Web Design and Marketing - Online Marketing & SEO for Those Who Serve the Elderly (Marketing and Advertising, 11-50 employees)
Chose Zoom Workplace
Zoom is more powerful and less expensive than any of these other tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Network Administrator in Information Technology at First Bankers Trust Company, NA (Banking, 201-500 employees)
Chose Zoom Workplace
I've used many other collaboration solutions, primarily WebEx. It is very feature-rich, and has the price tag to go with it. For some companies it probably makes sense. But for probably 95%, Zoom has all of the features they'll need at a very good price point.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Integration with other products and the AI summaries have been huge wins for Zoom Workplace in our organization. They have been life changing for our team. Also, being able to make and receive calls from our cell phones rather than have to give out personal cell phone numbers has been wildly successful with our attorneys.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
I think its interface is a little hard for beginners and is not that user friendly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
