Jobvite is a full recruiting platform. It provides features across the recruiting funnel - from sourcing and managing candidates via CRM and managing workflows to communicating with hiring managers and reporting through custom dashboards and reports.
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SilkRoad Recruiting
Score 8.0 out of 10
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SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
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Pricing
Jobvite
SilkRoad Recruiting
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jobvite
SilkRoad Recruiting
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Jobvite
SilkRoad Recruiting
Features
Jobvite
SilkRoad Recruiting
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Jobvite is good for those who are looking for a cost-effective option. It certainly satisfies any basic needs someone would have or need through an applicant tracking system.
Where it does not do as well as in its interface. It’s clunky and difficult to navigate, especially for those who are new to it. I think it takes some real getting used to and not everyone has the time for that.
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
We no longer use Silkroad largely because it caused me more work. There was no ability to make documents required in the application process. Although we said a resume, transcripts, a specific list of references and cover letter were required in the posting more than 90% of applications were missing something which forced me to correspond with thousands of applicants and wasted a lot of time.
They lack integrity. We were promised customer support for applicants when we purchased Silkroad but it was yanked about a year later. It wasted even more of my time and showed a lack of integrity on the part of the company.
It lacked some of the reporting we needed and every time we needed something special it was an extra cost.
If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
As I stated before, Jobvite's CSMs are very polite, responsive, and helpful, constantly vigilant to our needs as an organization and ready to help. I feel that Jobvite's support has always been willing to help, but in the most recent months it has sometimes been stressful or strained for our team to submit Jobvite tickets, as we sometimes receive a response that makes it clear that the person giving support has either not read our ticket completely and just wants to offer a quick fix, or is not invested in assisting and merely suggests ways that we can help ourselves (even in urgent circumstances when we are pressed for time, or in instances where they have done something for us before).
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Jobvite is a superior tool when compared against all the other acquisition tools I have used and definitely can say is the most user-friendly in my opinion. I enjoyed using it as an admin and as a user and would definitely recommend the product to anyone looking for an onboarding tool.
OpenHire is not nearly as advanced as Kenexa and is probably more on par with iCIMS. I did find iCIMS had some additional functionality and was easier to use than OpenHire. OpenHire's system seems much more fragmented, requiring work arounds than either of the others. I also found iCIMS to have better customer service when in need of help using the system or requesting any changes. OpenHire was the selection at my previous company based on its global platform as well as cost savings. At my current company, OpenHire was selected prior to my joining, however, for the level of recruiting we do, the lack of sophistication isn't really an issue.
OpenHire has very positively impacted our organization. It has allowed us to streamline our process and keep record of all of our recruitment electronically instead of in paper.
It has allowed us to have a consistent recruitment process in all of our countries
It has greatly increased the efficiency of our recruitment team.
Only negative is that our organization has an expectation for reports and we are not able to always give them what they would like out of the system.
