Bullhorn ATS & CRM vs. JobDiva

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bullhorn ATS & CRM
Score 8.1 out of 10
Small Businesses (1-50 employees)
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.N/A
JobDiva
Score 7.8 out of 10
N/A
JobDiva is a global applicant tracking system (ATS) and front-to-back talent management solution. JobDiva combines a CRM, synchronization with all major job boards and VMS providers, BI analytics, a mobile app, and a resume database. JobDiva also advertises unique search filters for screening resumes.N/A
Pricing
Bullhorn ATS & CRMJobDiva
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bullhorn ATS & CRMJobDiva
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact Bullhorn for pricing information
More Pricing Information
Community Pulse
Bullhorn ATS & CRMJobDiva
Features
Bullhorn ATS & CRMJobDiva
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Bullhorn ATS & CRM
9.5
Ratings
17% above category average
JobDiva
9.1
Ratings
13% above category average
Job Requisition Management10.00 Ratings9.10 Ratings
Company Website Posting10.00 Ratings9.10 Ratings
Publish to Social Media7.20 Ratings8.90 Ratings
Job Search Site Posting6.00 Ratings9.10 Ratings
Customized Application Form10.00 Ratings9.10 Ratings
Resume Management10.00 Ratings9.10 Ratings
Duplicate Candidate Prevention10.00 Ratings8.00 Ratings
Candidate Search10.00 Ratings8.30 Ratings
Applicant Tracking10.00 Ratings10.00 Ratings
Collaboration10.00 Ratings9.00 Ratings
Task Creation and Delegation10.00 Ratings9.10 Ratings
Email Templates10.00 Ratings10.00 Ratings
User Permissions10.00 Ratings10.00 Ratings
Notifications and Alerts10.00 Ratings9.00 Ratings
Reporting10.00 Ratings9.10 Ratings
User Ratings
Bullhorn ATS & CRMJobDiva
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
2.0
(0 ratings)
8.2
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
1.0
(0 ratings)
9.1
(0 ratings)
In-Person Training
-
(0 ratings)
9.0
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
7.0
(0 ratings)
Ease of integration
-
(0 ratings)
7.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Bullhorn ATS & CRMJobDiva
Likelihood to Recommend
For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.
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The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.
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Pros
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
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  • I am working in the staffing industry for the last 5+ years. When I joined this industry, initially we had to do all the things manually in Microsoft Excel, It is too time-consuming and looks boring.
  • I have been using JobDiva, for the last four years, and it works amazing.
  • Now my report generation is very easy and I [can] click on the go.
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Cons
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
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  • LinkedIn Sales Navigator Integration (I understand LI is holding this up)
  • Report enhancements (i.e.: growth of hotlists, etc)
  • Integration with SeamlessAI
  • Correct delays with BI, be able to set date range before querying data so that it doesn't lag/not load due to vast data.
  • More consolidated product education. Each person seems to only know about their product and not about the other features a client might ask about.
  • I would like more help with feature enablement/road-mapping how we get there rather than just pointing me toward the help section
  • I would love JobDiva to offer clients JobDiva Super User training so we can have our internal experts who understand the tool and possibilities.
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Likelihood to Renew
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
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Our company is moving to a more nuanced and focused type of recruiting style and the more recruiters we bring on, the less we need to worry about aggregating large pools of resume as the recruiting team does that with better more detailed information. The more detailed our database becomes the more we build a more reliable pool of candidates and the more the slowness of the systems become more and more problematic
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Usability
I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.
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Its easy to use for me. but a few of my recruiters having difficulty using it. They have problems with mail merge, opting out from mail merge. They are also unable to find other options like applicants, doing some basic settings, sending mail merge again and again for the same job, avoiding sending emails to uninterested candidates etc.
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Performance
No answers on this topic
Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days
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Support Rating
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.
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In-Person Training
No answers on this topic
The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.
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Online Training
No answers on this topic
I wasnt part of the training as i joined after Ceipal signed agreement with us.
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Implementation Rating
No answers on this topic
This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.
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Alternatives Considered
With the exception of Job Diva, which I don't know if it's available on Android or iOS, Bull Horn was much easier to use. Bull Horn is also quite beneficial in tracking the application of candidates and updating their statuses in order to check their availability for future references. I enjoy the feature that allows you to enter various candidate details and the capacity to create massive groupings based on candidate characteristics.
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We are currently in the process of trying to link Salesforce to JobDiva CRM. It has not been a smooth integration. There is a feeling that there is more for us to utilize in Salesforce, but we can't leave behind the ATS functionality on the recruiting side. No tool is perfect, so we continue to look for opportunities to improve our processes.
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Return on Investment
  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
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  • It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
  • The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
  • The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.
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ScreenShots

Bullhorn ATS & CRM Screenshots

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JobDiva Screenshots

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