Jitterbit vs. MuleSoft Anypoint Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jitterbit
Score 7.0 out of 10
N/A
Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.
$100
Starting Price Per Month
Anypoint Platform
Score 7.8 out of 10
N/A
The Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to design, build and manage the entire lifecycle of their APIs, applications, and products.N/A
Pricing
JitterbitMuleSoft Anypoint Platform
Editions & Modules
Jitterbit
$100.00
Starting Price Per Month
No answers on this topic
Offerings
Pricing Offerings
JitterbitAnypoint Platform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JitterbitMuleSoft Anypoint Platform
Features
JitterbitMuleSoft Anypoint Platform
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Jitterbit
7.2
Ratings
11% below category average
MuleSoft Anypoint Platform
6.9
Ratings
15% below category average
Pre-built connectors8.00 Ratings7.50 Ratings
Connector modification7.20 Ratings7.20 Ratings
Support for real-time and batch integration7.00 Ratings6.70 Ratings
Data quality services8.00 Ratings6.00 Ratings
Data security features7.00 Ratings6.50 Ratings
Monitoring console6.00 Ratings7.20 Ratings
Best Alternatives
JitterbitMuleSoft Anypoint Platform
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
IBM App Connect
IBM App Connect
Score 9.5 out of 10
IBM App Connect
IBM App Connect
Score 9.5 out of 10
Enterprises
IBM App Connect
IBM App Connect
Score 9.5 out of 10
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Score 9.5 out of 10
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User Ratings
JitterbitMuleSoft Anypoint Platform
Likelihood to Recommend
7.0
(0 ratings)
7.5
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
10.0
(0 ratings)
6.8
(0 ratings)
User Testimonials
JitterbitMuleSoft Anypoint Platform
Likelihood to Recommend
Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!
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MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
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Pros
  • Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
  • Customer Support - we have always had great responsiveness to any questions or issues encountered
  • Reliability - Jitterbit has been extremely reliable with no major outages in the recent past
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  • Provides wide range of popular connectors like salesforce, netsuite, sftp and many more. A user can easily integrate with those services using specific connector.
  • Support API development using RAML and desing tool. The platform is very good in data type classification.
  • Cloud deployment and post deployment monitoring is easy. A user can configure application worker as per need. Alert and notifications are real time.
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Cons
  • Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product
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  • Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
  • Not a value product, tends to be expensive.
  • Takes a while for developers to learn to use Mulesoft Anypoint.
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Likelihood to Renew
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
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No answers on this topic
Usability
No answers on this topic
MuleSoft Anypoint Platform is really very easy to adopt for application integration. Simple UI and easy data weave language allows user to focus on business portion only. The API management and deployment of application are hassle free.
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Support Rating
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
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Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
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Alternatives Considered
Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).
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Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
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Return on Investment
  • We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
  • It has made crafting solutions for data movement and transformation quick!
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  • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
  • An excellent option to develop microservices and real-time integrations.
  • Not as robust in handling large data volumes, Informatica is better in that respect.
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ScreenShots

Anypoint Platform Screenshots

Screenshot of Connect any endpoints using out-of-the-box connectors, dynamic connectivity to API specifications, or by building reusable connectors with Anypoint DevKit™.Screenshot of A reporting suite that provides a real-time view of API consumption trends and operational performance. Analytics provides insight into how your API is being used and informs forward-looking design decisions.Screenshot of A platform to engage with API developers and drive adoption. Share documentation, examples and manage developer access from a single platform.