TrustRadius

Jiminny vs. Rafiki.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jiminny
Score 9.2 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.N/A
Rafiki.ai
Score 0.0 out of 10
Small Businesses (1-50 employees)
Rafiki is a Conversation Intelligence platform that helps reps re-engage prospects with a direct chat, post-demo with meeting snippets. With its call library, Sales Coaches can analyze winning patterns of top closers and build customized playbooks, while Sales Leaders forecast better based on the best source of truth. Rafiki alerts the user for a customizable list of deal risks, churn signals, competitor mentions, and upsell opportunities to help the user take corrective action and…
$30
per quarter per user
Pricing
JiminnyRafiki.ai
Editions & Modules
No answers on this topic
Starter
$30
per quarter per user
Starter
$120
per year per user
Premium
$150
per quarter per user
Premium
$480
per year per user
Offerings
Pricing Offerings
JiminnyRafiki.ai
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
JiminnyRafiki.ai
Features
JiminnyRafiki.ai
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Jiminny
7.2
Ratings
10% below category average
Rafiki.ai
-
Ratings
Speech-to-Text Transcription7.10 Ratings00 Ratings
Keyword Detection6.90 Ratings00 Ratings
Sentiment Analysis7.80 Ratings00 Ratings
Speaker Diarization5.90 Ratings00 Ratings
Call Recording Playback8.50 Ratings00 Ratings
Call Summarization7.50 Ratings00 Ratings
Conversion Metrics5.80 Ratings00 Ratings
Keyword Search & Retrieval6.50 Ratings00 Ratings
Call Tagging6.90 Ratings00 Ratings
Integration with CRM Systems8.80 Ratings00 Ratings
Best Alternatives
JiminnyRafiki.ai
Small Businesses
Clari Copilot
Clari Copilot
Score 8.7 out of 10
Clari Copilot
Clari Copilot
Score 8.7 out of 10
Medium-sized Companies
Clari
Clari
Score 9.8 out of 10
Clari
Clari
Score 9.8 out of 10
Enterprises
Clari
Clari
Score 9.8 out of 10
Clari
Clari
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JiminnyRafiki.ai
Likelihood to Recommend
8.8
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
JiminnyRafiki.ai
Likelihood to Recommend
Jiminy is great for client-facing meetings where a download is not an easy request (i.e. you have to download zoom, etc. otherwise). Great for teams who coach regularly and want to keep details on each meeting for each and every client interaction.
Emily Traxler | TrustRadius Reviewer
Emily Traxler
VP of Customer Success
Read full review
No answers on this topic
Pros
  • Always turns up on time to calls.
  • Writes a detailed summary of what was discussed in the call, and lists the action points!
  • Helpful transcript to save watching the whole call again.
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • I can't think of any.
  • It has worked like a charm for us.
  • This tool rocks.
Verified User
Anonymous
Read full review
No answers on this topic
Usability
It is an intuitive user experience and overall pretty easy to navigate the platform. The embedded video recording for each video call is very useful, and the conversational intelligence elements that appear alongside, such as the themes and statistics are also very useful. You can easily navigate to the most important parts of calls, or the sections that you want to focus on.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
I haven't used tools similar to Jiminny as we have only ever renewed with them. I have put Hubspot down as they have a dialling/call tracking element which you can see in dashboards - but it is not as advanced as Jiminny.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • I think the main value sits in time saved rather than actual ROI
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.

Rafiki.ai Screenshots

Screenshot of Be alerted for ghosted accounts, missed follow-ups, lack of activity, single threaded calls and more and tackle them in time to grow revenueScreenshot of Capture calls, scan transcripts, search and track key topics of interest. Listen, comment, snippet, create playlists to help with onboard & ramp, share, score and coach to empower a sales teamScreenshot of Know what conversational factors make winning reps close moreScreenshot of Reps become top performers by learning winning patterns from customer interactionsScreenshot of Rafiki helps to spot deal risks early, mitigate them and ensure winnable deals are not lost