Azure DevOps Services vs. Jetbrains Space

DevOps is much more user friendly than Git itself. There is a more GUI-centric interface, tighter integration with the Azure / Entra architecture. For those of use in the Microsoft-sphere, it really is excellent for code-centric project management. I rate this as an 8 because it does not seem quite as well suited for fully functional / non-code project aspects in implementation. Nor does it have customer / end-user portal / front end for easy reporting and insight.

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Jetbrains Space is great for teams. Managers can set up projects, assign team members and permissions, kick off a ticketing board for user requests. Then team leads can set up the repos within the project. As a team tool Jetbrains Space has everything a team needs to manage a project, and a separate of concerns with the users and permissions. Jetbrains Space is not so great for individuals. As an individual I've found it difficult to get to grips with some areas of Jetbrains Space and burned far too much time getting things set up. While this is not strictly on JetBrains, it would be nice if they could consider this and build out some blueprints for using the system.

• Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
• Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
• Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

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• Integration with other JetBrains tools
• Managing codebases and repositories, as well as projects
• Issue tracking

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• I did mention it has good visibility in terms of linking, but sometimes items do get lost, so if there was a better way to manage that, that would be great.
• The wiki is not the prettiest thing to look at, so it could have refinements there.
• It could improve the search slightly better.

• The move to Jetbrains SpaceCode could have been smoother
• There are missing API endpoints in Jetbrains SpaceCode
• The Jetbrains SpaceCode API documentation is not working as expected

I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.

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Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.

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It has some rough edges, but overall the UI is extremely good.

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When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

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Was not part of the process.

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Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.

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With the other software I've tried, they solve many issues, Jetbrains Space solves them all by being a complete all-round solution for every level, from management, to support, to the developers. The other tools have some of these things, but I never felt comfortable using the whole system as a complete source of project tools, often ending up using tools from multiple vendors.

• We have saved a ton of time not calculating metrics by hand.
• We no longer spend time writing out cards during planning, it goes straight to the board.
• We no longer track separate documents to track overall department goals. We were able to create customized icons at the department level that lets us track each team's progress against our dept goals.

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• major improvements in workflow
• improved team dynamics and interaction
• quicker time-to-production for web projects

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