Jane vs. x.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jane
Score 9.1 out of 10
N/A
Jane is a health and wellness practice management platform designed to be helpful now matter how a practice operates, from Jane Software headquartered in North Vancouver. It is available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, and also supports online appointments (telehealth).
$54
per month per user
x.ai
Score 9.4 out of 10
N/A
x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.N/A
Pricing
Janex.ai
Editions & Modules
Balance Plan
$54
per month per user
Base Plan
$79
per month + $35 per additional full license + $17.50 per additional half license
Thrive Plan
$99
per month + $40 per additional full license + $20 per additional half license
No answers on this topic
Offerings
Pricing Offerings
Janex.ai
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Janex.ai
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All AlternativesView all alternativesView all alternatives
User Ratings
Janex.ai
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Janex.ai
Likelihood to Recommend
Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services. I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button. I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet
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If a person schedules a lot of meetings or simply has trouble managing a calendar, x.ai is phenomenal. That's especially true if the majority of meetings are internal since those meetings can be scheduled automatically. Even if you don't use Amy and Andrew, the calendar functionality is a great addition. Whether it's better than Calendly is more debatable, but combined with the other features of x.ai, it gives more ways to do calendar management. If a person needs to focus a lot on the interpersonal relationship with clients, x.ai may not work as well. It can feel like an impersonal way to handle scheduling, moreso than passing someone off to an actual human assistant.
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Pros
  • Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
  • Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
  • Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth
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  • I can simply send a link to other person to pick a date
  • If the other person mentions a specific week I can quickly provide availability for that range
  • The tool will generate a meeting that goes directly into my calendar
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Cons
  • When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
  • I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
  • This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports
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  • Since I am based out of Japan, adding Japanese language functionality would definitely be good for me.
  • Would like the ability to forward emails to Amy and Andrew and asking them to set up meetings based on the content of the mail not originally copied to x.ai.
  • Would like the ability to suggest the open meeting slots before scheduling meetings.
  • Would like the ability to provide a daily schedule before start of the day.
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Support Rating
No answers on this topic
Support has been quick. We have not really had an issue, more just implementation questions.
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Alternatives Considered
I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future
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I have used live virtual assistants and full-time PA's as well in the past. For a few bucks a month, X.ai takes away much of the drudge work involved in a PA keeping my calendar straight.
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Return on Investment
  • Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
  • Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
  • Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)
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  • Reduces phone calls or emails by allowing client to pick a time that works for them and us, as we have already set our options and availability in settings and/or two-way calendar sync.
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ScreenShots