isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
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Paylocity
Score 8.4 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
Simply doesn't compare. User interface, reporting, time management. All outstanding vs the other product. ADP is nice but not as nice of a user interface and not as intuitive when learning or looking or things. Paylocity has a great user interface but they are not as …
Very similar platform and super easy to use. A lot comes down to ease of use and cost for my clients. With Paylocity, a lot of things are included where isolved charges extra. isolved and Paylocity are the only systems I recommend to clients and let them choose what will …
The customer service support level is vastly superior to that of ADP Workforce Now. The payroll reporting functionality is much more robust on ADP Workforce Now's end than that of isolved. isolved is easier to use for both the payroll practitioner and the employees than that of …
Each had similarities but our team was familiar with isolved because we had done a conversion 6 months previously so we elected to not switch platforms but selected a new partner. The new user interface in beta currently has a better look and feel.
The employee self service and ease of payroll processing were significant decision makers. We were transitioning from payroll being completed in house to isolved. The sales team did a fabulous job explaining the comprehensive implementation process and the implementation team …
We used Paychex previously and I think Paylocity is much more robust and user friendly. We also had a lot of issues with Paychex support, they just never knew the answer! That does happen with Paylocity sometimes, but they are fairly quick to reach out to their team and find …
We use isolved before Paylocity. It was expensive and the customer service was increasingly frustrating to the point of TERRIBLE. We looked at Paychex, ADP and Paycom, but for the money we felt Paylocity was the best bet. We were right! I've never had customer service …
Paylocity is way above isolved. isolved is not intuitive and the customer service is lacking. I liked the demo for ADP but heard the customer service is not stellar. I did not select Paylocity, it was here when I started working here. I evaluated other platforms in a previous …
Paylocity was selected by a previous employee, just before I started working with my current employer. I believe that they were unfamiliar with many payroll products and selected Paylocity based on a demo that they viewed or attended. The best experience I have had was with isol…
Paylocity makes Quickbooks look like a dinosaur for payroll processing - and if you're thinking about switching (for payroll only), I would do it! I previously used isolved with a former employer, and their system is much more employer-hands-on, which I prefer. If you're …
So we used isolved previously and then that would be the only admin side of the system that I have experienced with isolved. The UI was definitely not as friendly and this was about two or three years ago. It was just kind of clunky and it just wasn't as user-friendly as …
isolved was fine, but it seemed like we quickly outgrew them. Also they had to update their entire Tax platform and they did not do it correctly, causing our taxes to be filed wrong and late. Their communication was a little lacking and unlike Paylocity - changes were SLOW to …
There is no comparison. Every single one of these products are hog-poged and they do not encompass the seamless connection between 401k, benefits, cobra administration, employee / manager training and record keeping, performance and PIP, workforce management, etc. All …
I would say Paycor most closely compared to Paylocity, but the reason we left Paycor was because, in our experience, the customer service slipped quite a bit and it became difficult to get help on the phone when we needed it. Paylocity has been much better in this area for us.
Paylocity just seemed to be the most user-friendly on both the employer and employee sides of things. They were also able to work with us more when we had weird requests due to our company still being family-owned. They were able to accommodate all of our needs and requests …
Paylocity is much more user friendly. I have used Paylocity in multiple organizations. It is intuitive, it works. There is no guessing as far as where to navigate. The time cards are easy to use and edit as necessary. HR-wise, the onboarding and recruiting functions are also …
The main thing is that we have been using Paylocity for over 10 years, and changing that just isn't in the cards for my staff. Paylocity also has been the most cost effective solution for us.
Paylocity is the best system I have worked on. Both from an admin and employee side, it is the easiest to navigate, most robust in terms of what it offers, and hands down has the best reporting. We had a lot of problems with a previous platform and tax pay, which ultimately led …
We went with Paylocity because of the level of service they provided for a company of our size. Being mid-market, there aren't many options, but I feel confident with our decision for us and our employees moving forward as we continue to grow internally and within different …
Customer services is a big thing for us, and there is none like Paylocity's. It is always a pleasure to talk to any of them at any instance. How user-friendly the system is makes it more appealing to use. Their app is an extension of their web version, which helps when you are …
There is always room for improvements and updates. More workflows and ways to make the process easier for both employees and managers as well as the HR department. More functionality improvements vs esthetics as the platform already looks great. More ways for a manager to be involved with their employees without having to add separate module.
Paylocity appears to be well-suited for startups to large businesses. As with any product, finding the right price point for the services provided is the challenge. Always remember that one small company that would really appreciate the "benefits essentials" or some other part of the platform but can't afford them right now, may be the ones to get you that large company through word of mouth...IF they had been able to experience that part of the product and refer it to others.
The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
We have had lots of year end issues specifically with Partners W2's.
We had an accrual issue that was causing 2 additional vacation/sick accruals per year.
When updating accruals- the paperwork to do so is confusing at times. I feel there is little support to assist you in filling the paperwork correctly to reflect what you need the accrual to actually do.
I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
I would give it that overall rating because we implemented in 2023 and so although that may feel like a lot of time, it still is, we still have a lot to learn and so I'm optimistic that as we learn more that rating will increase.
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
Super supportive and courteous. The initial set up and integration process was great. They helped every step of the way. They are great to get a hold of by email or phone and will find a solution. I have never run into any issues that they couldn't resolve. They make it easy to add or change processes when needed.
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.
We went through demos five years ago and we evaluated ADP and UKG in the past, and we used Paycor previously. In the past, I've used ADP and Kronos when it was still Kronos at other companies. So several different ones. One of the main reasons was that it was all one platform and you didn't have to log into other platforms for it to communicate with each other. Payroll talks to time that talks back to payroll and you don't have to log into anything separate. The reporting was also really easy and you didn't have to have a master's degree to do it.
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
So when I first found Paylocity back in 2013 and was pitching it to the senior leadership company, my PowerPoint presentation, our return on investment was reducing errors in time and labor. We did paper time sheets back in the day back in 2007, 2008. So we were always running paper time sheets, Microsoft Excel or other standalone products, printing them out and hand keying them into a payroll system. So my ROI to our company was to save money and time on data entry and also to better manage the taxes. So we pay for the tax service, we're in 27 states having to manage that. Previously we were responsible for knowing what every state tax codes were, what every state tax compliance rules were. So with Paylocity we signed up for a tax service and that has been a huge return on investment.
