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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iCIMS

    Score6.4 out of 10
    N/AiCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.

    $1,700

    per month

    iSmartRecruit

    Score9.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    iSmartRecruit is a cloud-based recruitment solution designed to address challenges faced by staffing firms, recruitment agencies, executive search firms, and HR teams. Operating in 70+ countries and 14 languages, it streamlines the recruitment process from candidate sourcing to onboarding.N/A
    Pricing
    iCIMSiSmartRecruit
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    iCIMSiSmartRecruit
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—iSmartRecruit talent acquisition software can be customized, like adding some reports or new functionalities, with a plan that is fit to business requirements.
    More Pricing Information
    Community Pulse
    iCIMSiSmartRecruit
    Considered Both Products
    iCIMS
    Chose iCIMS
    Between iSmartRecruit's mobile-friendly ecosystem of applications, and it's in-built notifications, iSmartRecruit feels like a more modern candidate management system. When I try to use iCIMS from my phone to quickly review a candidate's profile, the page formatting is messed …
    Incentivized
    iSmartRecruit
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    86 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    78 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    91 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    60 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    60 Answers
    No answers on this topic
    Features
    iCIMSiSmartRecruit
    Recruiting / ATS
    Comparison of Recruiting / ATS features of iCIMS Talent Cloud and iSmartRecruit
    Feature
    iCIMS Talent Cloud
    8.4
    126 Ratings
    5% above category average
    iSmartRecruit
    9.9
    5 Ratings
    21% above category average
    Job Requisition Management8.8123 Ratings9.35 Ratings
    Company Website Posting9.6117 Ratings10.05 Ratings
    Publish to Social Media7.5103 Ratings10.05 Ratings
    Job Search Site Posting9.4108 Ratings10.05 Ratings
    Customized Application Form7.2111 Ratings10.05 Ratings
    Resume Management9.2120 Ratings10.05 Ratings
    Duplicate Candidate Prevention5.2114 Ratings10.05 Ratings
    Candidate Search9.4121 Ratings10.05 Ratings
    Applicant Tracking9.6122 Ratings10.05 Ratings
    Collaboration9.7110 Ratings9.45 Ratings
    Task Creation and Delegation7.193 Ratings10.05 Ratings
    Email Templates8.8122 Ratings9.75 Ratings
    User Permissions9.3120 Ratings10.05 Ratings
    Notifications and Alerts7.5108 Ratings10.05 Ratings
    Reporting7.3121 Ratings10.05 Ratings
    Best Alternatives
    iCIMSiSmartRecruit
    Small Businesses
    Crelate
    Score9.2 out of 10
    Crelate
    Score9.2 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    JobDiva
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iCIMSiSmartRecruit
    Likelihood to Recommend
    8.1
    (147 ratings)
    9.6
    (6 ratings)
    Likelihood to Renew
    7.8
    (31 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (68 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (103 ratings)
    -
    (0 ratings)
    Online Training
    7.9
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iCIMSiSmartRecruit
    Likelihood to Recommend
    iCIMS
    iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
    Incentivized
    Read full review
    iSmartRecruit
    The cost-effectiveness and flexibility of iSmartRecruit are impressive. It's a strategic investment that yields significant returns in recruitment success, in our opinion. Therefore, we wholeheartedly recommend it to anyone seeking top-tier recruitment software.
    Read full review
    Pros
    iCIMS
    • The opt-out message after the 1st text helps weed out the people who are not interested.
    • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
    • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
    Incentivized
    Read full review
    iSmartRecruit
    • Easy and quick access to clients, candidates, jobs and prospects.
    • Posting our jobs to our websites.
    • Uploading and parsing candidate resumes is simple.
    • Keeping track of our placements or the candidates we don't place (and notes about why) help us as we consider people for future opportunities.
    Read full review
    Cons
    iCIMS
    • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
    • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
    Incentivized
    Read full review
    iSmartRecruit
    • Every system has some room for improvement. But no major issues were found, so it’s completely fine.
    • he system comes with many features and is easy to use, but it still requires some form of training to use it to the fullest and get maximum advantages.
    • Every staffing agency business has different needs and requirements. iSmartRecruit helps us to do that. Very quick to respond to requests. Sometimes, it may take more time if the requirement is complex.
    Read full review
    Likelihood to Renew
    iCIMS
    I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Usability
    iCIMS
    We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Reliability and Availability
    iCIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Performance
    iCIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Support Rating
    iCIMS
    Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Online Training
    iCIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review
    iSmartRecruit
    No answers on this topic
    Implementation Rating
    iCIMS
    I wasn't involved with the implementation. It was before my time
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Alternatives Considered
    iCIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Incentivized
    Read full review
    iSmartRecruit
    I have seen many products but iSmartRecruit won my trust due to being user friendly and having unique features as well excellent support
    Read full review
    Scalability
    iCIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Return on Investment
    iCIMS
    • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
    Incentivized
    Read full review
    iSmartRecruit
    • It's eliminated the need to hire additional administrative staff. This is the single biggest savings.
    • It has saved a lot of time that allows us to spend more of our time and resources responding to clients and candidates. Our clients and candidates feel we are more service-oriented and different than our competition. We've received referrals this way. Difficult to measure - but definitely huge items.
    Read full review
    ScreenShots

    iCIMS Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    iSmartRecruit Screenshots

    Screenshot of AdministrationScreenshot of Candidate SearchScreenshot of Leads ListScreenshot of Candidate DialogScreenshot of Candidate ListScreenshot of Dashboard