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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IRIS CRM

    Score8.9 out of 10
    N/AIRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.N/A

    LocaliQ

    Score9 out of 10
    N/ALocaliQ is a marketing platform that helps businesses attract and retain ideal customers with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services.N/A
    Pricing
    IRIS CRMLocaliQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IRIS CRMLocaliQ
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—LocaliQ offers both self-serve and premium solutions. LocaliQ’s free, self-serve experience provides access to Free Website Grader, Free Inbound Call Recorder, Chatbot (free and $9.99/month options available), Scheduling Technology (free and $9.99/month options available), and Listings solutions ($9.99/month and $14.99/month options available). For LocaliQ's premium solutions, users are partnered with a LocaliQ expert to create the best marketing plan for their businesses that utilizes a full suite of marketing products.
    More Pricing Information
    Community Pulse
    IRIS CRMLocaliQ
    Considered Both Products
    Integrated Reporting Is Simple, LLC.
    No answer on this topic
    Gannett
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    34 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    32 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    29 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    32 Answers
    Features
    IRIS CRMLocaliQ
    Sales Force Automation
    Comparison of Sales Force Automation features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.2
    2 Ratings
    18% above category average
    LocaliQ
    -
    Ratings
    Customer data management / contact management9.02 Ratings00 Ratings
    Workflow management10.02 Ratings00 Ratings
    Territory management9.02 Ratings00 Ratings
    Opportunity management9.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.02 Ratings00 Ratings
    Contract management10.02 Ratings00 Ratings
    Quote & order management9.02 Ratings00 Ratings
    Interaction tracking9.02 Ratings00 Ratings
    Channel / partner relationship management9.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.3
    2 Ratings
    21% above category average
    LocaliQ
    -
    Ratings
    Case management10.02 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.5
    2 Ratings
    22% above category average
    LocaliQ
    -
    Ratings
    Lead management9.92 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.0
    2 Ratings
    17% above category average
    LocaliQ
    -
    Ratings
    Task management10.02 Ratings00 Ratings
    Billing and invoicing management8.12 Ratings00 Ratings
    Reporting9.02 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    8.7
    2 Ratings
    14% above category average
    LocaliQ
    -
    Ratings
    Forecasting9.02 Ratings00 Ratings
    Pipeline visualization9.02 Ratings00 Ratings
    Customizable reports8.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.2
    2 Ratings
    20% above category average
    LocaliQ
    -
    Ratings
    Custom fields9.02 Ratings00 Ratings
    Custom objects9.92 Ratings00 Ratings
    Scripting environment9.02 Ratings00 Ratings
    API for custom integration9.02 Ratings00 Ratings
    Security
    Comparison of Security features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.5
    2 Ratings
    13% above category average
    LocaliQ
    -
    Ratings
    Single sign-on capability10.02 Ratings00 Ratings
    Role-based user permissions9.02 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.5
    1 Ratings
    26% above category average
    LocaliQ
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    9.5
    1 Ratings
    26% above category average
    LocaliQ
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    8.0
    2 Ratings
    9% above category average
    LocaliQ
    -
    Ratings
    Mobile access8.02 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    -
    Ratings
    LocaliQ
    7.6
    11 Ratings
    3% above category average
    WYSIWYG email editor00 Ratings7.34 Ratings
    Dynamic content00 Ratings6.69 Ratings
    Ability to test dynamic content00 Ratings8.02 Ratings
    Landing pages00 Ratings6.78 Ratings
    A/B testing00 Ratings8.06 Ratings
    Mobile optimization00 Ratings7.311 Ratings
    Email deliverability reporting00 Ratings9.06 Ratings
    List management00 Ratings7.17 Ratings
    Triggered drip sequences00 Ratings8.63 Ratings
    Lead Management
    Comparison of Lead Management features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    -
    Ratings
    LocaliQ
    7.6
    40 Ratings
    12% above category average
    Lead nurturing automation00 Ratings8.432 Ratings
    Lead scoring and grading00 Ratings6.79 Ratings
    Data quality management00 Ratings8.236 Ratings
    Automated sales alerts and tasks00 Ratings7.224 Ratings
    Campaign Management
    Comparison of Campaign Management features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    -
    Ratings
    LocaliQ
    7.8
    3 Ratings
    5% below category average
    Calendaring00 Ratings9.52 Ratings
    Event/webinar marketing00 Ratings6.02 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    -
    Ratings
    LocaliQ
    7.8
    10 Ratings
    17% above category average
    Social sharing and campaigns00 Ratings8.19 Ratings
    Social profile integration00 Ratings7.69 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    -
    Ratings
    LocaliQ
    8.0
    42 Ratings
    16% above category average
    Dashboards00 Ratings7.841 Ratings
    Standard reports00 Ratings8.141 Ratings
    Custom reports00 Ratings8.231 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of IRIS CRM and LocaliQ
    Feature
    IRIS CRM
    -
    Ratings
    LocaliQ
    9.0
    6 Ratings
    34% above category average
    Customizability00 Ratings9.06 Ratings
    Best Alternatives
    IRIS CRMLocaliQ
    Small Businesses
    Salesflare
    Score6 out of 10
    monday marketer
    Score8.5 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    OutboundEngine
    Score8.5 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IRIS CRMLocaliQ
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.9
    (47 ratings)
    Usability
    9.0
    (1 ratings)
    8.5
    (34 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (33 ratings)
    User Testimonials
    IRIS CRMLocaliQ
    Likelihood to Recommend
    Integrated Reporting Is Simple, LLC.
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
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    Gannett
    The forms of online marketing continues to grow and LocaliQ's associates have the relevant skills to keep up with this and recommend what is suited for our business. Geo fencing is another area that makes a lot of sense as people use their phones more and more for accessing the web. Through LocaliQ we can pinpoint physicial places where we can market to a group that matches our target audience.
    Incentivized
    Read full review
    Pros
    Integrated Reporting Is Simple, LLC.
    • Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
    • Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
    • Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
    Incentivized
    Read full review
    Gannett
    • ThriveHive is a smaller marketing team dedicated to helping small to medium sized businesses perfect their marketing messages. ThriveHive is particularity good at understanding how Google, and other search engines work, and have been instrumental in helping my company to grow and evolve.
    • With ThriveHive, you get a dedicated coach who is matched to your type of business. This experience with similar businesses gives your coach a better understanding of your business and the challenges your company faces.
    • My coach is very good at responding to my needs within 1 to 2 business days. Email contacts are fluent and as often as I need, to discuss ideas or questions. I can only speak of my relationship with my coach, and I am very pleased.
    • I feel that ThriveHive makes every effort to take excellent care of their clients, and makes you feel like you are their most important customer. I definitely believe that this is one of ThriveHives' greatest assets.
    Incentivized
    Read full review
    Cons
    Integrated Reporting Is Simple, LLC.
    • It needs a solid visual invigorate to stay aware of the occasions.
    • I have found it as a little pricey.
    • The execution timetable took longer than we had arranged.
    • The framework has a solid utility and usefulness, yet it looks somewhat dated.
    Incentivized
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    Gannett
    • LocaliQ could improve how it tracks and reports on customer journeys across those channels to provide a clearer view of ROI.
    • The pricing structure is not fully transparent, making it hard to understand the true costs associated with campaigns. Breaking down the fees associated with LocaliQ would make budgeting easier.
    • LocaliQ is able to provide basic ad creative, but there tends to be a disconnect between our brand voice and what is expected with creative. It would be nice to be able to get all design work within LocaliQ rather than have to use and outside designer all the time.
    Incentivized
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    Usability
    Integrated Reporting Is Simple, LLC.
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
    Incentivized
    Read full review
    Gannett
    Overall usability pretty good. If we would have gotten better return on our advertising dollar I would have continued with them - their dashboard was very easy to use and the recaps they provided were helpful. They try to put data in bite-sized pieces for the client that are understandable (unlike google's reporting page itself which can be a bit difficult to understand at times). Their team was friendly, semi-responsive, and provided explanations when requested
    Incentivized
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    Support Rating
    Integrated Reporting Is Simple, LLC.
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
    Incentivized
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    Gannett
    No answers on this topic
    Alternatives Considered
    Integrated Reporting Is Simple, LLC.
    By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
    Incentivized
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    Gannett
    I have investigated national services like American Eagle and also small market locally owned business like Red Shoes. Each year, I look into at least one other service provider to evaluate our service value. So far, no other company has come close to providing an all around service
    Incentivized
    Read full review
    Scalability
    Integrated Reporting Is Simple, LLC.
    No answers on this topic
    Gannett
    There is always the challenge with practices that have multiple locations, trying to target a geographical zone that is sometimes to wide. But we have successfully navigated this issue when needed to target those who need the most added volume.
    Incentivized
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    Return on Investment
    Integrated Reporting Is Simple, LLC.
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
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    Gannett
    • It's hard to quantify but I know I've had at least 5 to 10 new clients in the last 6 months come from efforts related to my website
    • Not having to work on my website myself also helped free up my time, I don't need to worry!
    • Customer service is good, the team doesn't wait till there is a problem, they schedule check ins regularly
    Incentivized
    Read full review
    ScreenShots

    LocaliQ Screenshots

    Screenshot of the Dash lead management dashboard and engagement centerScreenshot of the Marketing Dashboard, which provides access to reports 24/7, or can be used to listen to phone calls and recordings, and manage a lead inbox. LocaliQ customers receive access to the Marketing Dashboard with the purchase of any other products at no additional cost. Upgrades available for automated lead nurture solutions.Screenshot of LocaliQ’s search ad technology includes expertise from account setup and keyword creation to data analysis and reporting across multiple search engines.Screenshot of Social ads, based on a business's unique goals and budget.Screenshot of LocaliQ listings solutions to get a business accurately listed, with lower cost or premium options.Screenshot of the AI-powered Dash SMS Agent that qualifies leads and convert customers. AI responses are generated using website content to provide a customer experience as good or better than a human interaction.