TrustRadius: an HG Insights company

iReview vs. RepuGen

Save this comparison

Save this comparison

iReview

RepuGen

2 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iReview

    		N/AN/AiReview Reputation Management is a solution to cultivate and control a brand's digital identity. As a guardian of a brand's online presence, iReview harnesses sentiment analysis and real-time monitoring to curate a brand's reputation. Through the software, every online interaction becomes a cornerstone of a brand's narrative. iReview scours the digital landscape and compiles user-generated content into actionable insights. This tool transforms scattered feedback into a strategic…

    $99

    per month per location

    RepuGen

    Score10 out of 10
    		N/ARepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction. RepuGen increases a company’s online reviews through automated patient outreach process. Users will be notified the moment a patient has a negative experience, so they can reach out to perform…

    $79

    per provider/per month

    Pricing
    iReviewRepuGen
    Editions & Modules
    No answers on this topic
    6-9 Provider
    $79
    per provider/per month
    2-5 Provider
    $99
    per provider/per month
    1 Provider
    $129
    per provider/per month
    10+ Providers
    Contact for quote
    Offerings
    Pricing Offerings
    iReviewRepuGen
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$99 per provider
    Additional Details——
    More Pricing Information
    Best Alternatives
    iReviewRepuGen
    Small Businesses
    Brand24
    Score8.5 out of 10
    Brand24
    Score8.5 out of 10
    Medium-sized Companies
    Birdeye
    Score8 out of 10
    Birdeye
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iReviewRepuGen
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    iReviewRepuGen
    Likelihood to Recommend
    The Social Plus Holding
    No answers on this topic
    GMR Web Team
    RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
    Incentivized
    Beth Worthy
    President
    Read full review
    Pros
    The Social Plus Holding
    No answers on this topic
    GMR Web Team
    • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
    • Invites only happy customers to review online.
    Incentivized
    Beth Worthy
    President
    Read full review
    Cons
    The Social Plus Holding
    No answers on this topic
    GMR Web Team
    • I cannot think of any cons.
    Incentivized
    Beth Worthy
    President
    Read full review
    Support Rating
    The Social Plus Holding
    No answers on this topic
    GMR Web Team
    Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
    Incentivized
    Beth Worthy
    President
    Read full review
    Alternatives Considered
    The Social Plus Holding
    No answers on this topic
    GMR Web Team
    RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
    Incentivized
    Beth Worthy
    President
    Read full review
    Return on Investment
    The Social Plus Holding
    No answers on this topic
    GMR Web Team
    • Customers see our positive online reviews and end up choosing us, ROI is high.
    Incentivized
    Beth Worthy
    President
    Read full review
    ScreenShots

    iReview Screenshots

    Screenshot of Main screen and dashboardScreenshot of the dashboard where iReview lets users create a URL based on a business's name. Under tools the Review Page feature helps edit the page, users can add more buttons, change the button’s color so it matches the color of the business, add the platforms that will receive reviews, as well; as edit the URLScreenshot of a URL created based on a business's name. Once the Review Page is created, clients will be able to access and leave reviews from an edited Review Page. If someone wants to send a bad review, they instead contacting the business, which filtrates all bad reviews from other review platforms like Google and Facebook, etc.Screenshot of Listings: iReview helps manage scores on all review platforms. The higher the score the higher a business is listed. This score reveals how present and accurate listings are across the web. Adding or removing sources will affect the business's score, a high score on most of the review platforms helps a business rank higher on search as opposed to the competition.Screenshot of Analysis Report: From iReview's reports, the user can see what are the most used words and phrases from customers, and analyze the most used keywords and phrases from customers. Keywords and Phrases can be divided into positive and negative based on the reviews received and the ratings that they possessed. The user can check which keyword or phrase is being used in negative reviews the most. Making customers happy and receiving 5-star reviews from them is a win-win situation.

    RepuGen Screenshots

    Screenshot of Receive instant feedback from your patientsScreenshot of Intercept Unhappy Patients Before they post reviews onlineScreenshot of Perform patient Service recovery and retain them as patientScreenshot of Access patient satisfaction reports and more from one intuitive dashboardProduct screenshotScreenshot of Understand patient sentiment by provider or location