Invoiced in Austin offers their invoicing and AR automation platform, providing a platform for collecting online payments or presenting electronic invoices, AR analytics, and support for subscription-based business management on higher service tiers with subscription analytics (e.g. churn, pricing plan management, etc.).
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Nvoicepay
Score 9.3 out of 10
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Nvoicepay headquartered in Beaverton offers accounts payable automation, and vendor payment data management to enterprises.
I think Invoiced is great for businesses that have recurring invoices or work with the same client over and over and you can store their payment. I don't see it as a great tool for businesses that only need to invoice one client at a time.
It is suited for companies of any size that want to save money by reducing their A/P staff. There is also an option for vendors to use NVoicepay credit cards that offer rebates that help to offset costs of your A/P staff and their fees. NVoicepay fees are minimal as well...it is a per transaction fee with ACH/credit card option being less expensive than checks. A great solution for payments for all companies!
Provides integrations with credit card companies and direct debit providers like GoCardless.
Sales team does good demos, but be VERY careful because these demos may represent an unachievable scenario if you are a larger business or one that has more than the most basic, vanilla needs.
Nothing else, all other experiences with Invoiced were negative.
Perhaps the most frustrating part of Nvoicepay is the reporting. Simply working through the filtering to find a transaction in the history is extremely difficult. If you don't select the filters in the correct order you will typically find zero results.
The formatting for the upload is also a little tricky. Since you are uploading an excel file, any zip codes with leading zeros typically have the zeros removed and result in a failed upload. So having to place an apostrophe in front of any leading zeros is kind of pain especially when you have 100 plus lines of transactions.
The main dashboard is also something to be desired. I understand the concept of providing the dashboard, but what use is it if I can't dig in and see what the numbers and graphs are made of? If Nvoicepay was able to hyperlink to the transactions that make up each category it would make the dashboard far more useful.
We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.
Nvoicepay has had only a positive impact on our overall business objectives. Since it takes care of remedial tasks of processing payments we are able to concentrate on more complex tasks such as prepping for close, creating schedules, and improving other processes.
