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Intrado vs. Sinch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intrado
Score 0.0 out of 10
N/A
Intrado (formerly West) offers enterprise E911 solutions to help protect the most important resources: employees, students and customers. It connects users to 911 emergency assistance – from the office, from remote branches, from the road, from any device. Intrado's solution can be deployed on a number of UC platforms, such as those by Cisco, Avaya, Microsoft or Skype, Broadsoft, or Mitel, as well as on IP phone systems.N/A
Sinch
Score 7.7 out of 10
N/A
Sinch (formerly CLX Communications) offers a range of SMS messaging services, including the former mBlox, which was acquired in 2016 and serves as a component of Sinch messaging servicesN/A
Pricing
IntradoSinch
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IntradoSinch
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IntradoSinch
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IntradoSinch
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User Ratings
IntradoSinch
Likelihood to Recommend
-
(0 ratings)
6.0
(0 ratings)
User Testimonials
IntradoSinch
Likelihood to Recommend
No answers on this topic
[Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too.
Verified User
Anonymous
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Pros
No answers on this topic
  • mBlox has top tier support, with 24/7/365 availability.
  • mBlox engineers have industry knowledge that allows tuning and optimizing to each of the carriers they interconnect with.
  • mBlox's service implementation team has industry knowledge which helps shortcode programs get approved by the carriers quickly.
Verified User
Anonymous
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Cons
No answers on this topic
  • I feel that Sinch does not have very well customer support and documentation. Despite having a strong and durable platform, Sinch brings on a very huge learning curve as very limited knowledge articles are provided on their website. Since this is a new tool, there are very limited online communities/ forums supporting this tool and hence, a newbie will definitely struggle in deploying/ using Sinch in my opinion.
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
None, this was our very first SMS service platform and it is doing great. Despite a huge learning curve, this platform has made its position and now serving all of our employees.
Verified User
Anonymous
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Return on Investment
No answers on this topic
  • Ease of use - straightforward purchasing process and setup.
  • Satisfied customers - reliable routes and service for text messaging.
  • Integration with our marketing platform made the use of codes easy.
Verified User
Anonymous
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ScreenShots