Infracore vs. PwC Managed Services

As a smaller company growing rapidly, we had no in-house IT experience. We needed desktops/laptops set up for new hires, we needed to ensure that our security measures were in place, and we had numerous help desk-related issues that needed handling. Infracore provided us with an IT manager and 2 full-time resources (one in-house), and essentially took the entire IT operations off of our (my) plate.

In scenarios where functions need to be allowed to shift its focus from managing operational challenges to executing enterprise strategic priorities. PwC can plug in fully managed or flexible PMO models, tracking and reporting enablers to accelerate operationally, realize value at a competitive cost of service, and continue to adjust to, and excel in, a virtual/hybrid remote environment. PwC can assume full operational responsibility for your PMO functions, including the option to rebadge your existing PMO team members as PwC employees upon transition.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Managed IT Services
• Cybersecurity
• Service Desk

• Great Reporting & Tracking Framework.
• Adequate KPIs definition assumptions universe on the table.
• Great PMO tools and methodology.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Visual interface in terms of providing exportable bubble charts.
• Interactive messaging and reporting tool.
• Best practices manuals interactive sharing and presentation.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We looked at a number of other providers, but Infracore was the clear choice.

I may not have the stack-to-stack comparison so better I would not like to share it here.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Scaling KPI metrics for wider coverage.
• ROI from existing installed base of CRM tools has risen by 35%.
• Frameworks both from the control and automation lens along with the PMO methodology lens had attracted higher buy-ins.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info