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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor Birst

    Score5.3 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A

    Zoho Analytics

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

    $30

    per month 2 users

    Pricing
    Infor BirstZoho Analytics
    Editions & Modules
    No answers on this topic
    Basic
    $30
    0.5M rows, 2 users
    Professional
    $30
    per user per month billed annually
    Standard
    $60
    1M rows, 5 users
    Premium
    $145
    5M rows, 15 users
    Enterprise
    $575
    50M rows, 50 users
    Offerings
    Pricing Offerings
    Infor BirstZoho Analytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThere is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
    More Pricing Information
    Community Pulse
    Infor BirstZoho Analytics
    Considered Both Products
    Infor
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    78 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    71 Answers
    Features
    Infor BirstZoho Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Infor Birst and Zoho Analytics
    Feature
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Zoho Analytics
    8.7
    131 Ratings
    6% above category average
    Pixel Perfect reports7.068 Ratings8.9102 Ratings
    Customizable dashboards8.077 Ratings8.5131 Ratings
    Report Formatting Templates7.159 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Infor Birst and Zoho Analytics
    Feature
    Infor Birst
    7.0
    78 Ratings
    14% below category average
    Zoho Analytics
    8.1
    133 Ratings
    1% above category average
    Drill-down analysis8.078 Ratings8.0127 Ratings
    Formatting capabilities7.077 Ratings7.6132 Ratings
    Integration with R or other statistical packages6.127 Ratings00 Ratings
    Report sharing and collaboration7.068 Ratings8.6133 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Infor Birst and Zoho Analytics
    Feature
    Infor Birst
    8.0
    75 Ratings
    4% below category average
    Zoho Analytics
    8.4
    125 Ratings
    1% above category average
    Publish to Web8.052 Ratings8.1104 Ratings
    Publish to PDF8.067 Ratings8.7123 Ratings
    Report Versioning7.28 Ratings00 Ratings
    Report Delivery Scheduling9.066 Ratings8.4108 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Infor Birst and Zoho Analytics
    Feature
    Infor Birst
    6.9
    72 Ratings
    14% below category average
    Zoho Analytics
    8.0
    80 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.072 Ratings8.276 Ratings
    Location Analytics / Geographic Visualization7.058 Ratings8.568 Ratings
    Predictive Analytics5.833 Ratings7.462 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Infor Birst and Zoho Analytics
    Feature
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Zoho Analytics
    8.5
    125 Ratings
    0% above category average
    Multi-User Support (named login)9.070 Ratings8.7123 Ratings
    Role-Based Security Model8.068 Ratings8.968 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.069 Ratings8.5118 Ratings
    Report-Level Access Control00 Ratings8.026 Ratings
    Single Sign-On (SSO)00 Ratings8.670 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Infor Birst and Zoho Analytics
    Feature
    Infor Birst
    5.0
    54 Ratings
    44% below category average
    Zoho Analytics
    6.4
    93 Ratings
    20% below category average
    Responsive Design for Web Access7.052 Ratings7.367 Ratings
    Mobile Application3.034 Ratings4.169 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.042 Ratings5.882 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Infor Birst and Zoho Analytics
    Feature
    Infor Birst
    -
    Ratings
    Zoho Analytics
    8.3
    61 Ratings
    6% above category average
    REST API00 Ratings8.157 Ratings
    iFrames00 Ratings8.549 Ratings
    User Ratings
    Infor BirstZoho Analytics
    Likelihood to Recommend
    8.0
    (96 ratings)
    7.2
    (135 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    8.9
    (9 ratings)
    Usability
    9.0
    (12 ratings)
    7.8
    (79 ratings)
    Availability
    4.1
    (6 ratings)
    9.1
    (1 ratings)
    Performance
    7.5
    (6 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.0
    (19 ratings)
    5.4
    (18 ratings)
    In-Person Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.3
    (6 ratings)
    5.5
    (3 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    6.0
    (24 ratings)
    7.7
    (51 ratings)
    Data Sources
    7.6
    (76 ratings)
    8.8
    (51 ratings)
    Ease of integration
    5.0
    (2 ratings)
    7.3
    (1 ratings)
    Product Scalability
    6.0
    (2 ratings)
    7.2
    (67 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Infor BirstZoho Analytics
    Likelihood to Recommend
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Pros
    Infor
    • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
    • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
    • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
    • Rich API which allows us to programmatically interact with Birst
    Incentivized
    Read full review
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
    Read full review
    Cons
    Infor
    • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
    • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
    • Takes a little time to understand how to build reports, not the most intuitive UI
    Incentivized
    Read full review
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
    Read full review
    Zoho
    I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
    Incentivized
    Read full review
    Usability
    Infor
    I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
    Read full review
    Zoho
    For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
    Read full review
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
    Read full review
    Performance
    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
    Read full review
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
    Read full review
    Support Rating
    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
    Read full review
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
    Read full review
    In-Person Training
    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Infor
    Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
    Read full review
    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
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    Alternatives Considered
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
    Read full review
    Zoho
    Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
    Read full review
    Scalability
    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
    Read full review
    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
    Read full review
    Return on Investment
    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
    Read full review
    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
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    ScreenShots

    Infor Birst Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Zoho Analytics Screenshots

    Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.