Infinite Campus vs. Salesforce Education Cloud

As a classroom teacher, I love not having to rely on just a handwritten grade book anymore. When I input grades, I can print the updated grade book whenever I choose. This keeps my workload down since I don't have to write it in the grade book and then put it on the computer.

Incentivized

Well suited:

1. Groups that need to integrate their CRM with other partners: many education institutions use Salesforce!
2. Groups with huge student populations now, or expected in the future.
3. Groups that have resources for custom Salesforce development, like an in-house Salesforce Developer role.

Less appropriate:

1. If you expect your company/school will have a limited number of students.
2. If you set up Salesforce to use ONLY Leads or only Contacts, not both. What happens if you have a student re-enroll? How do you handle losing data when converting a Lead to a Contact? If you don't have good answers for these in advance, you'll want to use only Leads or only Contacts to track each student.

Incentivized

• It is very clean (not cluttered with information and buttons)
• It keeps all personal information in one spot
• The message center is helpful, and it is easy to see when there is a new message
• The breakdown of attendance is done very well

Incentivized

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

Incentivized

• Infinite Campus does not integrate seamlessly with our learning management system. This is a big deal in that using Infinite Campus means our faculty and staff are asked to do more (fatigue) and there is more room for error to occur.
• Infinite Campus' platform is not visually appealing nor does the site design use enough colors and distinction to clearly convey progress to a user.

Incentivized

• Reports - Comes with no out of the box reports.
• OOB functionality may be limited - important to have folks with experience customizing EDA to an organization's needs.
• Upfront cost - Implementation services (either a hired team or consultants) is imperative to make it work.

Incentivized

It was really so easy to sign up and get going with the whole process

Incentivized

I haven't reached out to Infinite Campus for technical support. We have in-school people who are trained to help us out in the event of a problem. We have had a couple of times where the system has gone down unexpectedly, but our school IT professionals were able to sort it out.

Incentivized

People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

Incentivized

I find these other products to be much more simplified in their set up and user friendly where with Infinite Campus, it requires a good amount of time and patience to acclimate to the set up and arrangement of content. Also, the other products I have reviewed are more appealing to the eye with their color content/contrast, background themes/colors and engaging colors which make the experience enjoyable and calming.

Incentivized

Salesforce.org Education Cloud has many different functionalities that do not revolve around just the assignment and grading aspect of a student's education. They provide ways for staff to communicate with students in real-time and provide additional support, such as mental health resources, which is incredibly important. Not only is the education aspect important, but providing resources to help a student in every aspect of life is possible on Salesforce and is very useful.

Incentivized

• Positive impact: Allows us to keep our pacing guides up to date for weekly meetings and information dissemination.
• Positive impact: Allows us to provide our counselors, students, and parents with informative progress reports in a timely manner.
• Negative impact: Takes more time away from our other duties when it takes so long to find the data/information I'm looking for amongst all the classes I need to go through just to get to the one I need. They really should look at a better way to arrange/group the drop down menu for the classes.

Incentivized

• This is always awesome to find and have companies where you can educate yourself online.
• Even when you look at things such as FOREX, this is one of the biggest industries, so it is a tell tale sign that it is well on track to the future.

Incentivized