InEight vs. Jira Work Management

It's definitely a good tool for progress tracking, as well as time tracking. The ability to forecast quantities provide an even better scenario, closer to the reality, supporting even change management. The change management is also a good method, besides the fact of rework if you think in the whole process of issue creation, promoting to PCO, promote to CCO, execute the issue, move to change in controls, and so on... just now I think having all in a single place would minimize the manual work and maybe increase the engagement on it. About a negative point, I'd use a feature that appears to be in all modules. It's pretty much a cosmetic, but it impact in the productivity, a lot. For all fields you will fill with information, whenever your mouse hover over it, a tooltip appears, impeding you to continue, so you have to walk around, click in a place that's not being covered by that tooltip, go back to your keyboard and continue... again, it's a cosmetic, but having this in a Monday, with a full job to plan, claim quantities, and whatever else, it's annoying.

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Jira Work Management suits projects involving multiple teams, such as product development. In our case, the design, development, and QA teams use Jira to track tasks from ideation to deployment. Custom workflows and real-time updates ensure that all teams are on the same page, and the ability to link related tasks helps manage dependencies effectively.

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• Tagging segments of work.
• User defined views and descriptions for all screens.
• Customizable ribbons to provide an efficient use of the software.
• Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review.
• You can bid the work as you would build it, in detail.

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• Provide a roadmap of all epics
• Provide a backlog in which you can see all the possible work to be done to create your sprint plan
• Have all our projects within reach
• Have a dashboard with editable columns to manage your work
• Be able to filter by person
• Be able to see past sprints

• Provide a simpler version (cliff notes) of the knowledge database
• Offer versions of InEight for smaller companies, i.e. less than 20 emplyees, under $5M in revenue
• When an estimate is complete, offer a dialog box to ask if the job was won, lost, or still in progress. We tend to leave most of our estimates in the bidding column. This is a user error, but the prompt would be helpful.

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• More clarification on where to find useful tools and resources for new users.
• Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
• The ability to customize the dashboard/home page to fit the needs of individuals could use some work.

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Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

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I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering

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As we are Atlassian users overall, this entire ecosystem is truly built from a 360 perspective. It becomes the one source of truth, and we can easily see where we are in our projects and where to emphasize focus in the upcoming period. There are some areas for minor improvements, but they are more a matter of preference rather than business necessity

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Independently Invited by TrustRadius

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We are new to the use of the system, and so far, we have not reached out for any support. The only support we have requested so far is the development of a training program that involves other staff - some are to learn the use of the program, and some are for informational purposes in understanding the capabilities of InEight.

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Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

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We looked at HCSS and Bid 2 Win but chose Ineight due to the fact that it seemed more user friendly, plus I had used it at a former company when it was available from the Grantlun Corporation and was very familiar with it in its ease of use and reliability.

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The evolution of Jira Service Desk to Jira work management is accompanied by lot of new features like the List View which allows inline editing, easy column management, the Calendar View bases on extensible modal and state categories, the Timeline View supports tasks and subtasks, the Boards which allow the categorization of status and allow the visibility of subtasks on the cards, Forms can be created very easily, Project templates can be used based on the business area.

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InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely

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• the positive impact is that it has helped us better gauge staffing and staff jobs appropriately
• negative impact is that it takes a lot of time for new users to learn the software
• the positive impact is that many of our clients use it, making collaboration easier with them
• positive impact is that we can see our percent complete easier
• positive impact is that it is easier to share documents to our team internally

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• For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
• Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info