If you're a SMB looking for a cost-effective solution with a great team to support you in implementation, Impraise is a great solution! As you scale, or if your reviews are complex with various cycles during different timelines, this may not be the right tool for you. All and all, they provided flexibility to ensure our folks had productive feedback conversations 2x/year, and also gave folks the optionality to ask/give real-time and regular feedback above and beyond reviews.
Quick adaption came from the ease of use and that is why I would recommend it. If you need more robust cascading goal capabilities you might have to work at it
We've experienced challenges beginning new review cycles without old cycles not being closed out
The UI is OK, but nothing special (a new version has been released, but we've not upgraded yet)
We currently don't have any sort of integration between ReviewSnap and our payroll system for hires/terms. I'm not sure if this is possible or not but wasn't discussed when we implemented it.
Impraise is a strong tool for smaller teams given their high-touch customer service and flexible product. As you scale and need more integrated, complex solutions, a system like Workday may make more sense for your business.
Reviewsnap has been comparable to most the systems I've used in the past. I wouldn't say that one of the systems I've used and mentioned above sticks out far above or below the others.
It's saved us a lot of paper and confusion. We used to use a lot of paper to track reviews from all over the organization. Now we use Reviewsnap to keep track of reviews and to use old reviews as reference when discussing goals.
The cloud-based system is great due to the fact that we have satellite offices around the US. You can even do a review from Alaska if required.
Initially the customer service was great and responsive during deployment. Once the deployment was complete, the HR director reported having a hard time contacting support.
