Imonggo is a free web-based point of sale solution that launched in 2009. The vendor says currently it is scaling to address the various needs of states across global markets to become the authority in a point-of-sale solution for growing businesses.
$30
per month, per branch
Revel Systems
Score 8.3 out of 10
N/A
Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.
$99
*per month
Pricing
Imonggo
Revel Systems
Editions & Modules
Premium
$30
per month, per branch
POS software cost
$99
*per month
Offerings
Pricing Offerings
Imonggo
Revel Systems
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required.
Implementation Fee: On-boarding is $674.00.
Flat rate processing fee.
With all of the supplies and outreach we do with clients, Imonggo is really good at tracking that inventory. We can scan it in to have a detailed accounting of where our supplies end up located. We can scan them out to track which department is using supplies and at which quantities. This helps us keep track of our inventory usage rates and therein our connections with clients. This extremely useful in our grant reporting so we can track spending and demonstrate that money is translating to tangible benefits for our clients.
When we first started looking at Revel Systems they were more restaurant friendly but they have adapted very well to our retail needs. This system is very easy to operate and maintain, from the POS to the management console. We are able to monitor and run reports for all three of our locations from one URL.
Design - While the UI is navigable, the design looks a bit dated.
Server issues - Occasionally the web-based client is too slow to process information and can result in a double input of said information. It's not life ending but a bit annoying at times.
Custom Tagging - Most of the tags we input to classify inventory have to be entered manually, it would really nice to have those populate automatically.
Inventory buttons - They used to have buttons that you could click to change the inventory in a given field, now you just have to enter the number in the field itself. Was much nicer to have the option of both.
More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
It's something we've used for a while now and we're pleased ultimately with its functionality. This is not to say its perfect, it isn't, but accomplishes a lot of what we need it to do. The fact we've been able to utilize it outside of a traditional retail environment speaks to its versatility and adaptability. For those reasons we'll continue to use until we're presented with a better alternative.
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
It's pretty phenomenal for inventory management/POS of functions. Relatively easy to use and incorporate into our process. The lack of customization and categorization from the client/customer tracking side of the software is its big limitations and the only frustration for a usability perspective.
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
It usually loads quickly and without hesitation. There are the occasional slow moments in connectivity that can present small frustrations, but nothing majorly inhibiting. We haven't integrated it apart from being a standalone application.
The few times we've used them, they've been really solid. The only reason they didn't a perfect 10 is that we haven't had a major hiccup by which to judge them.
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
It's hard to give anything a perfect 10 when it comes to implementation unless it does it all for you. Our biggest complaint was the time it took to set up everything in the software, though to be fair that's almost always going to be the case with inventory management software. The lack of auto-populate fields did slow us down some, but ultimately we got the set up done without egregious headaches, that's a win in my book.
Imonggo makes things simpler given its relatively clean UI and simple options tree that results from each click. Salesforce can do more and use custom tracking more efficiently but is more of a pain to set up and maintain. Xero handles inventory management in a different way than Imonggo and for day to day purposes its easier for our staff to use Immongo. Imonggo lets lower level staff interact with our inventory and we can set up access for them to more akin to its typical POS service, scanning out inventory for clients.
Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking function. We thought it stacked up better against its competitors.
It works exactly as we intend the vast majority of the time. There are moments where the software is slow to respond and thus causes duplicate input of information. That may be the fault of our machine/internet connection, but it happens with enough frequency that it can be a small hiccup. Usually any hiccups that it presents can be remedied immediately.
Inventory management - This has been extremely helpful to track what we're using and in what quantities. Makes budgeting a lot easier and more accurate.
Client engagement - It's helped us engage and maintain clients, but by the same token has proven limited as it's difficult to separate clients into custom subcategories.
Grant reporting - The numbers generated through Imonggo are really helpful for providing numerical feedback to our funders.
