Ideagen Workplace Training vs. iSpring Suite

When government guidelines suggested staff work from home, the home working course was enabled on our user accounts and it created a timely [way] to gather data and react in light of the pandemic. Certain health and safety training is not covered specifically to our company policies in courses, but we have recently received the legionella risk course and are aware of a course builder which could also house this need.

iSpring is well-suited for various industries that want to provide training platforms, lessons, lectures, and other learning modules. In these scenarios, iSpring allows individuals to curate content necessary for sharing information of all types and to deliver material in a way that best meets the targeted audience.

Incentivized

• Houses CPD accredited training which can be used to train our employees.
• For our organization, the use of single sign on allows our users to easily access the platform without any hassle and it works on different devices which allows for flexibility when completing a course.
• Provides great tools for achieving completion from our employees on the training assigned to them such as a clear training course with attractive infographics to keep our users engaged when using.
• Unique and pro-active work force: our account manager Bianca has always displayed care, support and professionalism during every conversation with timely actions turned around from any meetings.

• Great range of images to use to show real people in the slides across the slideset because of the number of different actions they are doing
• Support is easy to access and always helpful with easy to understand advice as well as links to further knowledge
• Recording narration and editing within the iSpring Suite presentation makes it easy to use this function as a novice.

Incentivized

• The reporting system can be initially confusing to use unless you receive training - which we did with our account manager and are now confident in getting reports.

• The software is in constant revision, so if you search for help online, be sure you are researching the correct revision. There is a lot of debris information about iSpring Suite online.
• The Presentation and Publishing features are somewhat intimidating at first. Be sure you pay attention to every detail. The training I develop is pretty standardized, so I was able to write instructions for myself to follow to ensure each instance was set up the same way each time.
• There are a lot of 'extras' I never use, such as characters and interactions, so be sure your style of training development is aligned with what iSpring has to offer.

Not sure if management wants more eLearning.

It would be 10 but for the fact that sometimes, the transition from training to test is not smooth. The user can finish the course but not be prompted to proceed to doing the test. This makes us have incomplete Profiles on the system sometimes. The issue with this is that some people might not receive their DSE equipment.

Incentivized

iSpring Suite is a perfect tool overall to create contents in collaboration with colleagues. There are some difficulties though in usability but the usability is OK in total. We are fully satisfied with the customer support. There are simple online tutorials and a team of competent support colleagues. The support content is sometimes not simply accessible, you need to search for them longer.

Incentivized

Great software is only exceeded by their fantastic support. Prompt responses, complete with clearly outlined steps to follow, are just the beginning. There are tremendous resources and continual webinars to challenge what we think we know about the iSpring Suite. I often use PowerPoint to lay out marketing slides, add music and narration, then publish them as an MP4 video. I can count on iSpring support to assist me when I need help.

iSpring Suite is the only product I've used since I've been in my current role and I'm glad for that. It was so easy to learn and so easy to become proficient with that it makes hard for me to even imagine a product exists that will work better for me.

• It enables us avoid waste by narrowing down staff DSE needs.
• The ability to monitor the number of licenses used is clear and enables us to spend according to our needs.

Incentivized

• The ROI on this product has been great
• It has enhance my reputation personally within the organization. This has led to other departments requesting me by name to head up eLearning development projects, even delaying their own deadlines to ensure that I am involved.
• Other than a few duds (I let some inexperienced vocal talent slip thru in the heat of multiple conflicting deadlines), learner feedback has skyrocketed over that developed before I became involved and standardized the effort on iSpring