Passly by ID Agent vs. RoboForm

From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.

Incentivized

I cannot speak to enterprise or larger company use since I am a solo business owner. But for solo, very small, and small businesses it is a reliable, easy-to-use password manager. The cost has always seemed reasonable to me but I admit I have not shopped around because I've been happy with RoboForm - it is the only password manager I have ever used. A personal account, which is what I have, is $23.88 USD per year - they usually have a discount for the first year. If I had employees the business account might be worth it although I haven't investigated it. (It costs more - $39.95 per year per user for a one-year subscription). Discounts are available for 3-year and 5-year subscriptions.

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Fill in web site user id and passwords.
• Organizes all confidential information in Safe Notes
• Allows access to all my information on my mobile phone
• Easy to use

Incentivized

• Web interfaces are relatively complex, not entirely ready for end-users
• Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
• It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)

Incentivized

• I have no difficulties with this app and therefore no suggestions for improvement. I'm not a software engineer. It works for me. I'm happy.

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

it is simple and intuitive

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

Considering I have had this product for over 10 years and I have never had to contact support shows this is a good product to use.

Incentivized

We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.

Incentivized

RoboForm is easier to use and more intuitive than the others in my opinion. It has more flexibility in what it can/will store.

Incentivized

• Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
• AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

Incentivized

• The cost is not high so the ROI was easy as we use the program efficiently to save time looking for passwords elsewhere.
• It would be nice if we could gain ROI on commissions from RoboForm where we resell it