TrustRadius

Passly by ID Agent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Passly by ID Agent
Score 2.3 out of 10
N/A
Passly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.N/A
Pricing
Passly by ID Agent
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Passly by ID Agent
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Passly by ID Agent
Features
Passly by ID Agent
Identity Management
Comparison of Identity Management features of Product A and Product B
Passly by ID Agent
6.8
Ratings
17% below category average
ID-Management Access Control9.20 Ratings
ID Management Single-Sign On (SSO)9.60 Ratings
Multi-Factor Authentication1.00 Ratings
Password Management9.90 Ratings
Account Provisioning and De-provisioning1.00 Ratings
ID Management Workflow Automation10.00 Ratings
Best Alternatives
Passly by ID Agent
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All AlternativesView all alternatives
User Ratings
Passly by ID Agent
Likelihood to Recommend
1.0
(0 ratings)
Usability
9.0
(0 ratings)
Support Rating
7.1
(0 ratings)
User Testimonials
Passly by ID Agent
Likelihood to Recommend
From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.
SN
Scott Nelson
IT Specialist
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Pros
  • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
  • AuthAnvil applications are easy for the end-user to install.
  • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
Garry Adams | TrustRadius Reviewer
Garry Adams
Client Relationship Manager
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Cons
  • Web interfaces are relatively complex, not entirely ready for end-users
  • Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
  • It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)
Ricardo Rodriguez | TrustRadius Reviewer
Ricardo Rodriguez
Chief Information Technology Officer
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Usability
Simplicity of use combined with price and low system resources.
Verified User
Anonymous
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Support Rating
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
Leonard Johnson | TrustRadius Reviewer
Leonard Johnson
Technical Support
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Alternatives Considered
We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.
Garry Adams | TrustRadius Reviewer
Garry Adams
Client Relationship Manager
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Return on Investment
  • Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
  • AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.
Verified User
Anonymous
Read full review
ScreenShots