Passly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.
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PingOne from Ping Identity
Score 5.4 out of 10
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The PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning. The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be…
$20,000
per year
Pricing
Passly by ID Agent
PingOne from Ping Identity
Editions & Modules
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Essential
$20,000
per year
Plus
$40,000
per year
Premium
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Pricing Offerings
Passly by ID Agent
PingOne from Ping Identity
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.
The products we're using work well and are reliable. We've had very few outages, and when we have, their support team has been highly responsive and addressed the issues quickly. They are very customer focused and have been great partners throughout the relationship. I'm looking to adopt more of their technologies over the coming year.
PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.
We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.
We tested PingOne but our security team was not happy with it (because of cloud exposure). We tested PingId as well but our security team was not happy with it (because of cloud exposure). We [spent] some time on PingDataGovernance but so far we don't have any use case for this product. We started exploration for PingDataSync (to synchronize two different LDAP directories), [and] so far it looks promising.
Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.
