iCIMS Talent Cloud vs. TrackerRMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iCIMS
Score 6.4 out of 10
N/A
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.N/A
TrackerRMS
Score 9.0 out of 10
N/A
TrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
Pricing
iCIMS Talent CloudTrackerRMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iCIMSTrackerRMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
iCIMS Talent CloudTrackerRMS
Features
iCIMS Talent CloudTrackerRMS
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
iCIMS Talent Cloud
8.4
Ratings
5% above category average
TrackerRMS
9.0
Ratings
12% above category average
Job Requisition Management8.80 Ratings00 Ratings
Company Website Posting9.60 Ratings00 Ratings
Publish to Social Media7.50 Ratings00 Ratings
Job Search Site Posting9.40 Ratings00 Ratings
Customized Application Form7.20 Ratings00 Ratings
Resume Management9.20 Ratings00 Ratings
Duplicate Candidate Prevention5.20 Ratings00 Ratings
Candidate Search9.40 Ratings00 Ratings
Applicant Tracking9.60 Ratings9.00 Ratings
Collaboration9.70 Ratings00 Ratings
Task Creation and Delegation7.10 Ratings00 Ratings
Email Templates8.80 Ratings00 Ratings
User Permissions9.30 Ratings00 Ratings
Notifications and Alerts7.50 Ratings00 Ratings
Reporting7.30 Ratings00 Ratings
User Ratings
iCIMS Talent CloudTrackerRMS
Likelihood to Recommend
8.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
7.8
(0 ratings)
-
(0 ratings)
Usability
8.8
(0 ratings)
9.0
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
10.0
(0 ratings)
Online Training
7.9
(0 ratings)
-
(0 ratings)
Implementation Rating
6.3
(0 ratings)
-
(0 ratings)
Configurability
5.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
7.8
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
iCIMS Talent CloudTrackerRMS
Likelihood to Recommend
Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.
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A great tool when using it for a database of qualified candidates.
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Pros
  • Configuration - we are able to configure it to meet our business needs.
  • User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
  • System availability - we have limited to almost no issues with the system being slow or not available during business hours.
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  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
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Cons
  • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
  • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
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  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
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Likelihood to Renew
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
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No answers on this topic
Usability
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
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I find it easy to show people now to use all aspects of this software with our business.
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Reliability and Availability
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
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No answers on this topic
Performance
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
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No answers on this topic
Support Rating
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
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Great customer service
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Online Training
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
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No answers on this topic
Implementation Rating
Things went smoothly
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No answers on this topic
Alternatives Considered
The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.
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Onbording on TrackerRMS is smooth as compare to bullhorn. Screening and assesment is also very good. Dashboard is user friendly and easy to use. scheduling is very easy
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Scalability
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
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No answers on this topic
Return on Investment
  • It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
  • I can speak to multiple people at one time which saves me time in the long run
  • I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.
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  • Cost effective
  • Very efficient
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ScreenShots

iCIMS Screenshots

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