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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iCIMS

    Score6.4 out of 10
    N/AiCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.

    $1,700

    per month

    SAP SuccessFactors HCM

    Score8.4 out of 10
    N/ASAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

    $75.60

    per year per user (Up to 100 Employees)

    Pricing
    iCIMSSAP SuccessFactors HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    iCIMSSAP SuccessFactors HCM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    iCIMSSAP SuccessFactors HCM
    Considered Both Products
    iCIMS
    Chose iCIMS
    iCIMS Talent Cloud provided a better fit into an organization like ours and fewer implementation efforts. Also back in the day, iCIMS Talent Cloud had most of the features we were looking for out of the box. Additionally, it offered better integration possibilities with our …
    Incentivized
    Chose iCIMS
    As it was 6 years ago I don't remember all of the vendors we looked at, but iCIMS Talent Cloud stood out related to ease of use, reporting, and the Onboarding product.
    Incentivized
    SAP
    Chose SAP SuccessFactors HCM
    Integration to handle multiple locations
    Incentivized
    Chose SAP SuccessFactors HCM
    SAP SuccessFactors is ahead of its time and technological development. If you had asked me five years ago, I would’ve said they were way behind, but now the others are behind.
    Incentivized
    Chose SAP SuccessFactors HCM
    We continue our partnership with SAP SuccessFactors for now as we can see the added benefit of a seamless integration between all SAP systems.
    Incentivized
    Chose SAP SuccessFactors HCM
    The connected modules and UI set SAP SuccessFactors apart.
    Incentivized
    Chose SAP SuccessFactors HCM
    SAP SuccessFactors provide a great user experience and is very user friendly.
    Incentivized
    Chose SAP SuccessFactors HCM
    In my opinon, More robust and deeper, but less progressive hurting edge features.
    Incentivized
    Chose SAP SuccessFactors HCM
    We have traditionally use SAP products and from a SAP perspective, cloud definitely is much more leverageable than on-premise.
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    86 Answers
    94%
    Would buy again
    624 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    78 Answers
    95%
    Delivers good value for the price
    468 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    91 Answers
    92%
    Happy with the feature set
    613 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    60 Answers
    85%
    Lived up to sales and marketing promises
    271 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    60 Answers
    79%
    Implementation went as expected
    357 Answers
    Features
    iCIMSSAP SuccessFactors HCM
    Recruiting / ATS
    Comparison of Recruiting / ATS features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    8.4
    126 Ratings
    5% above category average
    SAP SuccessFactors HCM
    4.1
    381 Ratings
    61% below category average
    Job Requisition Management8.8123 Ratings7.9360 Ratings
    Company Website Posting9.6117 Ratings7.7341 Ratings
    Publish to Social Media7.5103 Ratings7.7297 Ratings
    Job Search Site Posting9.4108 Ratings7.6328 Ratings
    Customized Application Form7.2111 Ratings00 Ratings
    Resume Management9.2120 Ratings00 Ratings
    Duplicate Candidate Prevention5.2114 Ratings7.3299 Ratings
    Candidate Search9.4121 Ratings00 Ratings
    Applicant Tracking9.6122 Ratings7.8343 Ratings
    Collaboration9.7110 Ratings00 Ratings
    Task Creation and Delegation7.193 Ratings00 Ratings
    Email Templates8.8122 Ratings00 Ratings
    User Permissions9.3120 Ratings00 Ratings
    Notifications and Alerts7.5108 Ratings7.9349 Ratings
    Reporting7.3121 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    577 Ratings
    2% above category average
    Employee demographic data00 Ratings8.4509 Ratings
    Employment history00 Ratings8.1519 Ratings
    Job profiles and administration00 Ratings7.7495 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.0469 Ratings
    Organizational charting00 Ratings8.0532 Ratings
    Organization and location management00 Ratings7.9473 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.6289 Ratings
    Payroll Management
    Comparison of Payroll Management features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    7.6
    316 Ratings
    5% below category average
    Pay calculation00 Ratings7.8234 Ratings
    Support for external payroll vendors00 Ratings7.1208 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4204 Ratings
    Benefit plan administration00 Ratings7.4196 Ratings
    Direct deposit files00 Ratings7.6196 Ratings
    Salary revision and increment management00 Ratings8.1252 Ratings
    Reimbursement management00 Ratings7.7183 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    8.1
    313 Ratings
    1% above category average
    Approval workflow00 Ratings8.4310 Ratings
    Balance details00 Ratings7.9265 Ratings
    Annual carry-forward and encashment00 Ratings8.0230 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    460 Ratings
    2% above category average
    View and generate pay and benefit information00 Ratings8.4341 Ratings
    Update personal information00 Ratings8.9444 Ratings
    View company policy documentation00 Ratings7.8293 Ratings
    Employee recognition00 Ratings7.6263 Ratings
    View job history00 Ratings8.2427 Ratings
    Asset Management
    Comparison of Asset Management features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    8.4
    3 Ratings
    4% above category average
    Tracking of all physical assets00 Ratings8.43 Ratings
    HR Reporting
    Comparison of HR Reporting features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    6.6
    456 Ratings
    13% below category average
    Report builder00 Ratings6.9438 Ratings
    Pre-built reports00 Ratings6.5408 Ratings
    Ability to combine HR data with external data00 Ratings6.2329 Ratings
    Onboarding
    Comparison of Onboarding features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    8.0
    359 Ratings
    1% above category average
    New hire portal00 Ratings7.7344 Ratings
    Manager tracking tools00 Ratings7.7322 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    8.5
    460 Ratings
    7% above category average
    Corporate goal setting00 Ratings8.3409 Ratings
    Individual goal setting00 Ratings8.3456 Ratings
    Line-of sight-visibility00 Ratings8.0367 Ratings
    Performance tracking00 Ratings8.1427 Ratings
    Performance Management
    Comparison of Performance Management features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    8.2
    483 Ratings
    5% above category average
    Performance plans00 Ratings8.2464 Ratings
    Performance improvement plans00 Ratings8.0394 Ratings
    Review status tracking00 Ratings8.1433 Ratings
    Review reminders00 Ratings8.0437 Ratings
    Multiple review frequency00 Ratings8.0351 Ratings
    Succession Planning
    Comparison of Succession Planning features of iCIMS Talent Cloud and SAP SuccessFactors HCM
    Feature
    iCIMS Talent Cloud
    -
    Ratings
    SAP SuccessFactors HCM
    7.8
    328 Ratings
    0% below category average
    Create succession plans/pools00 Ratings7.8303 Ratings
    Candidate ranking00 Ratings7.7286 Ratings
    Candidate search00 Ratings7.9292 Ratings
    Candidate development00 Ratings7.7270 Ratings
    Best Alternatives
    iCIMSSAP SuccessFactors HCM
    Small Businesses
    Crelate
    Score9.2 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iCIMSSAP SuccessFactors HCM
    Likelihood to Recommend
    8.1
    (147 ratings)
    8.3
    (641 ratings)
    Likelihood to Renew
    7.8
    (31 ratings)
    9.2
    (41 ratings)
    Usability
    8.8
    (68 ratings)
    8.0
    (153 ratings)
    Availability
    9.1
    (5 ratings)
    9.9
    (6 ratings)
    Performance
    8.2
    (3 ratings)
    8.9
    (6 ratings)
    Support Rating
    6.0
    (103 ratings)
    7.4
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    7.9
    (3 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    6.7
    (15 ratings)
    Configurability
    5.0
    (1 ratings)
    8.0
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.2
    (3 ratings)
    Ease of integration
    5.0
    (1 ratings)
    6.8
    (420 ratings)
    Product Scalability
    7.8
    (2 ratings)
    9.0
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    8.9
    (5 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    8.0
    (5 ratings)
    User Testimonials
    iCIMSSAP SuccessFactors HCM
    Likelihood to Recommend
    iCIMS
    iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
    Incentivized
    Read full review
    SAP
    It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
    Incentivized
    Read full review
    Pros
    iCIMS
    • The opt-out message after the 1st text helps weed out the people who are not interested.
    • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
    • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
    Incentivized
    Read full review
    SAP
    • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
    • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
    • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
    Incentivized
    Read full review
    Cons
    iCIMS
    • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
    • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
    Incentivized
    Read full review
    SAP
    • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
    Incentivized
    Read full review
    Likelihood to Renew
    iCIMS
    I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
    Incentivized
    Read full review
    SAP
    It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
    Incentivized
    Read full review
    Usability
    iCIMS
    We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
    Incentivized
    Read full review
    SAP
    1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.
    Incentivized
    Read full review
    Reliability and Availability
    iCIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
    Read full review
    SAP
    Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
    Incentivized
    Read full review
    Performance
    iCIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
    Read full review
    SAP
    The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
    Incentivized
    Read full review
    Support Rating
    iCIMS
    Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
    Incentivized
    Read full review
    SAP
    SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
    Incentivized
    Read full review
    In-Person Training
    iCIMS
    No answers on this topic
    SAP
    The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
    Incentivized
    Read full review
    Online Training
    iCIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review
    SAP
    We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
    Incentivized
    Read full review
    Implementation Rating
    iCIMS
    I wasn't involved with the implementation. It was before my time
    Incentivized
    Read full review
    SAP
    As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
    Incentivized
    Read full review
    Alternatives Considered
    iCIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Incentivized
    Read full review
    SAP
    SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    iCIMS
    No answers on this topic
    SAP
    Not applicable.
    Incentivized
    Read full review
    Scalability
    iCIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
    Read full review
    SAP
    The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
    Incentivized
    Read full review
    Professional Services
    iCIMS
    No answers on this topic
    SAP
    Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
    Incentivized
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    Return on Investment
    iCIMS
    • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
    Incentivized
    Read full review
    SAP
    • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
    • Helps identify areas of strengths and weaknesses, constructive criticism.
    • Increases motivation and confidence, which is then reflected in our daily work routine.
    Incentivized
    Read full review
    ScreenShots

    iCIMS Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    SAP SuccessFactors HCM Screenshots

    Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Product screenshot