iCIMS Talent Cloud vs. Indeed Resume

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.

Incentivized

Indeed Resume has been well suited in areas where there is not a lot of traction or candidates to apply. It has been less appropriate in heavier areas where there are many more candidates available to apply on their own without the invite or having to search for their resume.

Incentivized

• Configuration - we are able to configure it to meet our business needs.
• User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
• System availability - we have limited to almost no issues with the system being slow or not available during business hours.

Incentivized

• It uses boolean search functionality, which allows me to target specific candidates
• I like that it shows me how long it's been since someone has been active on Indeed
• The messaging functionality to reach out to candidates and have them respond back to you is very user-friendly

Incentivized

• Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
• Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor

Incentivized

• I find it does not always recommend the best resumes to invite to the job we are recruiting for, based off the experience needed or job titles in the candidates resume
• I don't like how invites don't roll over into a new month if you don't use all of them in a said period of time.

Incentivized

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

For at least the time being, this appears to be where the talent is. They do an awesome job of getting the right jobs to candidates. As a user of the product for myself in the past the jobs that it sends me are 100x better than other tools

Incentivized

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

Overall it is the best product for quick searching and sourcing, but it is costly and prices continue to increase each budget year. We will continue to use it as it gives us the best conversion rate for finding candidates and hiring them over any other job page out there right now.

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

Never had a moment where it was down or not available. and I do a lot of recruiting at night. Literally never once got an email about any downtime

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Never have an issue

Incentivized

Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.

Incentivized

This tool allows you to do so much for such an affordable rate. If you want to scoop up your competition's talent, you can filter searches for resumes for people who have or currently work at their business. You can also you Bollinger searches for individuals who have experience with a specific type or word. And my favorite, you can set up search criteria that alert you of any new resumes with specific criteria so you are first to reach out. Highly Recommend.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

Things went smoothly

I signed up, got a username and password and walaa Bob's your uncle

Incentivized

The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.

Incentivized

Indeed Resume is by far the most popular product we use to recruit new talent. This is where everyone is and is the most widely known. I can have some luck with the other platforms, but nothing like Indeed Resume. As a Recruiter for a large organization, we needed a versatile platform, and from experience, nothing does that quite like Indeed Resume.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

While we don't need it to scale, I see how easy it would be to separate by departments and projects

Incentivized

• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

Incentivized

• Some managers reported decreased time spent searching for applicants.
• This is another site to check for applications.
• If you want to make it work for you, it can: decrease time to hire, increase candidate responsiveness, but you are missing out on a large section of applicants, thus decreasing your applicant quantity and quality.

Incentivized