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IBM Sterling Supply Chain Business Network vs. Jitterbit

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Supply Chain Business Network

    Score10 out of 10
    N/AIBM Sterling Supply Chain Business Network allows users to view all relevant transactions from a single dashboard to quickly pinpoint and assess issues allowing resolution in minutes not hours.N/A

    Jitterbit

    Score7 out of 10
    N/AJitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

    $1,000

    per month

    Pricing
    IBM Sterling Supply Chain Business NetworkJitterbit
    Editions & Modules
    No answers on this topic
    Jitterbit
    $100.00
    Starting Price Per Month
    Offerings
    Pricing Offerings
    IBM Sterling Supply Chain Business NetworkJitterbit
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    IBM Sterling Supply Chain Business NetworkJitterbit
    Cloud Data Integration
    Comparison of Cloud Data Integration features of IBM Sterling Supply Chain Business Network and Jitterbit
    Feature
    IBM Sterling Supply Chain Business Network
    -
    Ratings
    Jitterbit
    7.2
    12 Ratings
    11% below category average
    Pre-built connectors00 Ratings8.012 Ratings
    Connector modification00 Ratings7.211 Ratings
    Support for real-time and batch integration00 Ratings7.012 Ratings
    Data quality services00 Ratings8.09 Ratings
    Data security features00 Ratings7.09 Ratings
    Monitoring console00 Ratings6.011 Ratings
    Best Alternatives
    IBM Sterling Supply Chain Business NetworkJitterbit
    Small Businesses
    No answers on this topic
    Make
    Score8.9 out of 10
    Medium-sized Companies
    Apache Camel
    Score6.3 out of 10
    IBM App Connect
    Score9.5 out of 10
    Enterprises
    TIBCO B2B Integration Solution
    Score8 out of 10
    IBM App Connect
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Supply Chain Business NetworkJitterbit
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM Sterling Supply Chain Business NetworkJitterbit
    Likelihood to Recommend
    IBM
    IBM Sterling Supply Chain Business is very well suited for medium to large businesses that have a large commercial / B2B customer set, limited technical resources, and very simple standardized integrations with their B2B customers. It might be less appropriate or a fit for brands that have a much more complex tech stack, smaller commercial customer base, and more complete sales/products or options for their clients.
    Incentivized
    Read full review
    Jitterbit
    This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
    Incentivized
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    Pros
    IBM
    • EDI and Sales Integrations.
    • Reporting and Analytics.
    • Speed of Onboarding/Integrations.
    • Reliability/System Performance.
    Incentivized
    Read full review
    Jitterbit
    • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
    • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
    • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
    Incentivized
    Read full review
    Cons
    IBM
    • Poor Exceptions Support/Slow Response from Technical Support.
    • Lack of Customization/Flexibility.
    • Control Tower/Centralized Visibility Could Be Better.
    Incentivized
    Read full review
    Jitterbit
    • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
    • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Jitterbit
    I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
    Read full review
    Usability
    IBM
    The UI / UX is pretty straightforward. It does take some time to configure fully (everything is customized mapping tailored to your business's needs), but once everything is set up, their solution is incredibly reliable. Once it's fully onboarded, it's a very scalable solution for adding more clients and integrations to your business. Technical support could be better.
    Incentivized
    Read full review
    Jitterbit
    No answers on this topic
    Support Rating
    IBM
    No answers on this topic
    Jitterbit
    They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
    Read full review
    Alternatives Considered
    IBM
    IBM Sterling Supply Chain can be more expensive and complex, and has lower customer and technical service support than some of the other players. Onboarding might be a bit faster with different providers. Other providers might be better for businesses that are still in the earlier stages of their maturity, with regular growth or regular changing business and processes that are not fully established, might find IBM Sterling less of a fit for their operations and integrations.
    Incentivized
    Read full review
    Jitterbit
    Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
    Incentivized
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    Return on Investment
    IBM
    • Simplified integrations across a large host of B2B clients.
    • Competitive pricing / Positive ROI.
    Incentivized
    Read full review
    Jitterbit
    • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
    Incentivized
    Read full review
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